Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Virgin Media Bad Service

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Virgin Media Services > Virgin Media Internet Service
Reload this Page Virgin Media Bad Service
Register FAQ Community Calendar

Virgin Media Bad Service
Reply
Page 1 of 3 1 23
 
Thread Tools
Old 19-08-2009, 21:10   #1
VMboy
Inactive
 
Join Date: Oct 2008
Posts: 1,049
VMboy is infamous around these partsVMboy is infamous around these parts
Virgin Media Bad Service
Capped for no reason, and now I can't even connect to 150 or 151 as they are busy!

The service has really gone down hill recently!
VMboy is offline   Reply With Quote
Advertisement
Old 19-08-2009, 21:13   #2
webcrawler2050
Inactive
 
Join Date: Feb 2008
Location: Swindon
Services: TiVo 110MB BB Phone Line
Posts: 3,087
webcrawler2050 has reached the bronze age
webcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze age
Send a message via MSN to webcrawler2050
Re: Virgin Media Bad Service
Quote:
Originally Posted by VMboy View Post
Capped for no reason, and now I can't even connect to 150 or 151 as they are busy!

The service has really gone down hill recently!
It's unlikely you will have STM for no reason.
webcrawler2050 is offline   Reply With Quote
Old 19-08-2009, 21:13   #3
VMboy
Inactive
 
Join Date: Oct 2008
Posts: 1,049
VMboy is infamous around these partsVMboy is infamous around these parts
Re: Virgin Media Bad Service
I am leaving Virgin Media, this is ridliculous.
It's one thing being capped but it's even worse not being able to get through to tech support.

And why am I being capped after 9pm?
VMboy is offline   Reply With Quote
Old 19-08-2009, 21:14   #4
webcrawler2050
Inactive
 
Join Date: Feb 2008
Location: Swindon
Services: TiVo 110MB BB Phone Line
Posts: 3,087
webcrawler2050 has reached the bronze age
webcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze age
Send a message via MSN to webcrawler2050
Re: Virgin Media Bad Service
Quote:
Originally Posted by VMboy View Post
I am leaving Virgin Media, this is ridliculous.
It's one thing being capped but it's even worse not being able to get through to tech support.

And why am I being capped after 9pm?
Cant be capped, must be local issues, if you can't get through that would suggest an issue:

http://www.cableforum.co.uk/board/94...l#post34852254

Follow above steps.
webcrawler2050 is offline   Reply With Quote
Old 19-08-2009, 21:15   #5
VMboy
Inactive
 
Join Date: Oct 2008
Posts: 1,049
VMboy is infamous around these partsVMboy is infamous around these parts
Re: Virgin Media Bad Service
I haven't been downloading that much, but have uploaded about 2.7GB

Would this be enough to cause STM?
VMboy is offline   Reply With Quote
Old 19-08-2009, 21:16   #6
webcrawler2050
Inactive
 
Join Date: Feb 2008
Location: Swindon
Services: TiVo 110MB BB Phone Line
Posts: 3,087
webcrawler2050 has reached the bronze age
webcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze age
Send a message via MSN to webcrawler2050
Re: Virgin Media Bad Service
Quote:
Originally Posted by VMboy View Post
I haven't been downloading that much, but have uploaded about 2.7GB

Would this be enough to cause STM?
What package are you on?

This will help: http://www.virginmedia.com/help/traffic-management.php
webcrawler2050 is offline   Reply With Quote
Old 19-08-2009, 21:18   #7
VMboy
Inactive
 
Join Date: Oct 2008
Posts: 1,049
VMboy is infamous around these partsVMboy is infamous around these parts
Re: Virgin Media Bad Service
Quote:
Originally Posted by webcrawler2050 View Post
Cant be capped, must be local issues, if you can't get through that would suggest an issue:

http://www.cableforum.co.uk/board/94...l#post34852254

Follow above steps.
The guy I spoke to before he didn't get back to me told me I was capped.

---------- Post added at 21:18 ---------- Previous post was at 21:17 ----------

Quote:
Originally Posted by webcrawler2050 View Post
What package are you on?

This will help: http://www.virginmedia.com/help/traffic-management.php
I am on the M upgraded package 10 meg

---------- Post added at 21:18 ---------- Previous post was at 21:18 ----------

And I am only getting 2.4meg
VMboy is offline   Reply With Quote
Old 19-08-2009, 21:19   #8
webcrawler2050
Inactive
 
Join Date: Feb 2008
Location: Swindon
Services: TiVo 110MB BB Phone Line
Posts: 3,087
webcrawler2050 has reached the bronze age
webcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze age
Send a message via MSN to webcrawler2050
Re: Virgin Media Bad Service
Quote:
Originally Posted by VMboy View Post
The guy I spoke to before he didn't get back to me told me I was capped.

---------- Post added at 21:18 ---------- Previous post was at 21:17 ----------



I am on the M upgraded package 10 meg

---------- Post added at 21:18 ---------- Previous post was at 21:18 ----------

And I am only getting 2.4mb
Guidelines, say 1500MB so yes, STM your connection is.

And provide this information: http://www.cableforum.co.uk/board/94...l#post34852254 Will confirm STM or not.
webcrawler2050 is offline   Reply With Quote
Old 19-08-2009, 21:20   #9
moaningmags
Inactive
 
Join Date: Aug 2007
Location: Scotland
Age: 52
Services: 20mb, Tv, Phone
Posts: 2,849
moaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze array
moaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze array
Re: Virgin Media Bad Service
Did you upload the 2.7Gb between 3pm and 8pm?

If so, that's why you've been STM'd.
moaningmags is offline   Reply With Quote
Old 19-08-2009, 21:20   #10
webcrawler2050
Inactive
 
Join Date: Feb 2008
Location: Swindon
Services: TiVo 110MB BB Phone Line
Posts: 3,087
webcrawler2050 has reached the bronze age
webcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze age
Send a message via MSN to webcrawler2050
Re: Virgin Media Bad Service
Quote:
Originally Posted by moaningmags View Post
Did you upload the 2.7Gb between 3pm and 8pm?

If so, that's why you've been STM'd.
He says he has.
webcrawler2050 is offline   Reply With Quote
Old 19-08-2009, 21:22   #11
moaningmags
Inactive
 
Join Date: Aug 2007
Location: Scotland
Age: 52
Services: 20mb, Tv, Phone
Posts: 2,849
moaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze array
moaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze arraymoaningmags has a bronze array
Re: Virgin Media Bad Service
Some people seem to count their upload and download rates for the day rather than the specified timeslots which is why I asked.

Congrats on the job btw
moaningmags is offline   Reply With Quote
Old 19-08-2009, 21:23   #12
VMboy
Inactive
 
Join Date: Oct 2008
Posts: 1,049
VMboy is infamous around these partsVMboy is infamous around these parts
Re: Virgin Media Bad Service
Quote:
Originally Posted by webcrawler2050 View Post
He says he has.
not all at the same time though.

I was uploading around 5pm when I noticed it down to 16KB from the usual 66MB
VMboy is offline   Reply With Quote
Old 19-08-2009, 21:23   #13
webcrawler2050
Inactive
 
Join Date: Feb 2008
Location: Swindon
Services: TiVo 110MB BB Phone Line
Posts: 3,087
webcrawler2050 has reached the bronze age
webcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze age
Send a message via MSN to webcrawler2050
Re: Virgin Media Bad Service
Quote:
Originally Posted by moaningmags View Post
Some people seem to count their upload and download rates for the day rather than the specified timeslots which is why I asked.

Congrats on the job btw
I know - i hate it when clients do this, jump the gun and then go oh actually.. :P
webcrawler2050 is offline   Reply With Quote
Old 19-08-2009, 21:25   #14
VMboy
Inactive
 
Join Date: Oct 2008
Posts: 1,049
VMboy is infamous around these partsVMboy is infamous around these parts
Re: Virgin Media Bad Service
So should the STM not be lifted now as it's after 9pm?
Because I still have the slow speeds.
VMboy is offline   Reply With Quote
Old 19-08-2009, 21:26   #15
webcrawler2050
Inactive
 
Join Date: Feb 2008
Location: Swindon
Services: TiVo 110MB BB Phone Line
Posts: 3,087
webcrawler2050 has reached the bronze age
webcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze agewebcrawler2050 has reached the bronze age
Send a message via MSN to webcrawler2050
Re: Virgin Media Bad Service
Quote:
Originally Posted by VMboy View Post
So should the STM not be lifted now as it's after 9pm?
Because I still have the slow speeds.
No 5 hours from time of it being stm'd
webcrawler2050 is offline   Reply With Quote
Reply
Page 1 of 3 1 23

« Previous Thread | Next Thread »

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 20:08.

Contact Us - Service Status - Cable Forum - Archive - Privacy Statement - Terms of Service - Top

Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum
Copyright © 2025 Cable Forum Hosted On Hetzner Cloud