Recent: Very Poor Service
15-05-2006, 19:01
|
#1
|
|
Inactive
Join Date: Mar 2006
Location: North West London
Age: 34
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
Posts: 2,962
|
Recent: Very Poor Service
Ok, i've been happy with my service from NTL, speeds were good on the 2MB service, i upgraded to 10MB, everything was going good, for a month now i had ben getting around 9Mbps on the 10MB service.
Now for a little over a week, the service has gone extreemly poor, getting around 2Mbps-5Mbps on speed tests, when surfing websites there is a small pause before it loads sites.
I have an NTL 120 Ambit modem
I'm in the HA8 9UB area.
Anyone getting anything simular lately?
Now, i'd be happy to get 6-8Mbps and even though i do pay less for the 10Mbps service compared to others, i still should be getting speeds better then 2-5Mbps
|
|
|
|
15-05-2006, 20:18
|
#2
|
|
Inactive
Join Date: Jul 2005
Location: Bridgend, UK
Age: 53
Services: FreeSat, BT Infinity
Posts: 116
|
Re: Recent: Very Poor Service
Changed your Firewall settings lately? That sometimes can have a negative effect on network performance...
|
|
|
|
|
15-05-2006, 20:54
|
#3
|
|
Inactive
Join Date: Mar 2006
Location: North West London
Age: 34
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
Posts: 2,962
|
Re: Recent: Very Poor Service
The only thing i did i think was disable the Windows Firewall & installed ZoneAlarm Firewall (Free edition)
Know what to do at all please?
|
|
|
|
|
15-05-2006, 21:10
|
#4
|
|
Inactive
Join Date: Jul 2005
Location: Bridgend, UK
Age: 53
Services: FreeSat, BT Infinity
Posts: 116
|
Re: Recent: Very Poor Service
Sounds like a call to CS then... :-(
|
|
|
|
|
15-05-2006, 21:14
|
#5
|
|
cf.mega poster
Join Date: Mar 2006
Location: Oslo, Norway.
Age: 35
Services: Canal Digital: 50/10
Posts: 7,577
|
Re: Recent: Very Poor Service
Zonealarm has been known to slow connections down, try disabling it and reenabling the windows firewall, in fact uninstall it and try a speedtest, you will be surprised.
|
|
|
|
|
15-05-2006, 21:33
|
#6
|
|
Inactive
Join Date: Mar 2006
Location: North West London
Age: 34
Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package
Posts: 2,962
|
Re: Recent: Very Poor Service
Saying that, i did a speed test on NTL Hell website, i disabled my ZoneAlarm (Shut down completly) with Windows firewall also disabled and got those results ... i was thinking it would have something to do with the 120 modem not being able to handle full 10MB speeds ...
|
|
|
|
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT +1. The time now is 13:12.
|
Join CF
You are here: 
