Additional Email Address

lemarsh · 26-11-2003, 12:34

I am trying to set up an email address, and get as far as agreeing email address/password. I get the following error message

Quote:

We were unable to create your new mailbox. Systems error - retry after a short wait, if problem persists please contact customer support.

Any suggestions - I have been trying since the weekend.

Lee

Dooby · 26-11-2003, 13:01

Quote:

Originally Posted by lemarsh

I am trying to set up an email address, and get as far as agreeing email address/password. I get the following error message

Any suggestions - I have been trying since the weekend.

Lee

have you tried tech support?

lemarsh · 26-11-2003, 14:29

Quote:

Originally Posted by Dooby

have you tried tech support?

Hoping to avoid the 90 minute wait - but here goes (they may surprise me!!)

Lee

zovat · 26-11-2003, 14:37

Have you tried today?

I just went in and created one for myself without any problems...

(mind you - I am not connected to the net via NTL right now

)

lemarsh · 26-11-2003, 15:54

Thanks for the comments.

Spoke to Customer Services after 20 mins on the phone - and got it sorted.

Mark W · 26-11-2003, 16:26

if you get scuppered again, drop me a line and ill see what i can do

zovat · 27-11-2003, 11:00

Quote:

Originally Posted by lcarpenter

Thanks for the comments.

Spoke to Customer Services after 20 mins on the phone - and got it sorted.

Nice to see another good job done by CS...