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-   -   Additional Email Address (https://www.cableforum.uk/board/showthread.php?t=4554)

lemarsh 26-11-2003 12:34

Additional Email Address
 
I am trying to set up an email address, and get as far as agreeing email address/password. I get the following error message

Quote:

We were unable to create your new mailbox. Systems error - retry after a short wait, if problem persists please contact customer support.
Any suggestions - I have been trying since the weekend. :banghead:
Lee

Dooby 26-11-2003 13:01

Re: Additional Email Address
 
Quote:

Originally Posted by lemarsh
I am trying to set up an email address, and get as far as agreeing email address/password. I get the following error message

Any suggestions - I have been trying since the weekend. :banghead:
Lee

have you tried tech support?

lemarsh 26-11-2003 14:29

Re: Additional Email Address
 
Quote:

Originally Posted by Dooby
have you tried tech support?

Hoping to avoid the 90 minute wait - but here goes (they may surprise me!!)

Lee

zovat 26-11-2003 14:37

Re: Additional Email Address
 
Have you tried today? :)

I just went in and created one for myself without any problems...

(mind you - I am not connected to the net via NTL right now :D)

lemarsh 26-11-2003 15:54

Re: Additional Email Address
 
Thanks for the comments.

Spoke to Customer Services after 20 mins on the phone - and got it sorted.

Mark W 26-11-2003 16:26

Re: Additional Email Address
 
if you get scuppered again, drop me a line and ill see what i can do :)

zovat 27-11-2003 11:00

Re: Additional Email Address
 
Quote:

Originally Posted by lcarpenter
Thanks for the comments.

Spoke to Customer Services after 20 mins on the phone - and got it sorted.

Nice to see another good job done by CS...


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