http://web.archive.org/web/200603281...00010000000001
I love this from the article
Quote:
How To Complain
• Be clear about the problem. Outline the main points of contention before you complain.
• Know your rights. Familiarize yourself with the company's policies.
• Tell the service provider exactly what you want. An apology? A replacement? Clarification? Be clear and factual.
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They dont give a crap how we feel!!!
Its supposed to be THE CUSTOMER IS ALWAYS RIGHT but its far from that!!
These companies do/change what they want and they dont give a rats crap if we like it or not..... Most people cant tell a difference wich hurts the rest of us who can!!
Like M&Ms.. Most people cant tell a taste difference from whole milk to skim milk which really sucks.....And these ppl walk all over those people,they take advantage of the fact they cant tell a difference.....
It really screws the rest of us over!
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