Cable Forum - Bad customa service!

http://web.archive.org/web/200603281...00010000000001

I love this from the article

Quote:

How To Complain

• Be clear about the problem. Outline the main points of contention before you complain.

• Know your rights. Familiarize yourself with the company's policies.

• Tell the service provider exactly what you want. An apology? A replacement? Clarification? Be clear and factual.

They dont give a crap how we feel!!!

Its supposed to be THE CUSTOMER IS ALWAYS RIGHT but its far from that!!

These companies do/change what they want and they dont give a rats crap if we like it or not..... Most people cant tell a difference wich hurts the rest of us who can!!

Like M&Ms.. Most people cant tell a taste difference from whole milk to skim milk which really sucks.....And these ppl walk all over those people,they take advantage of the fact they cant tell a difference.....

It really screws the rest of us over!