30M Engineer Visit what can i ask ?

Efour · 27-06-2011, 17:28

Can i ask an engineer to move me onto the best possible/availible connection on the UBR thing when he comes to visit? Im guessing thats not possible is it?

Ive got one coming tommrow what else can i ask him to do if the power levels are all ok ?

jb66 · 27-06-2011, 19:19

Nothing, he can only check your upstream downstream and snr

Charliedontsurf · 27-06-2011, 19:21

You WILL NOT be getting an "Engineer" lol.

You can ask the "TECH" to check power levels and if they're out he can-

Fit a attenuator
Tighten all connections
Check your tap at the cabinet

Thats about it really.

Efour · 27-06-2011, 19:45

So its pretty pointless - The Call centre guy seemed to think everythign was fine on power levels

Nopanic · 27-06-2011, 19:48

Quote:

Originally Posted by Charliedontsurf

You WILL NOT be getting an "Engineer" lol.

You can ask the "TECH" to check power levels and if they're out he can-

Fit a attenuator
Tighten all connections
Check your tap at the cabinet

Thats about it really.

bit elitist .. technically a technician will determine the best route to your property, the best setup outside and inside your property and complete your installation, by definition, that makes him an engineer

jb66 · 27-06-2011, 19:50

Quote:

Originally Posted by Efour

So its pretty pointless - The Call centre guy seemed to think everythign was fine on power levels

So why send a tech?

Efour · 27-06-2011, 20:01

Quote:

Originally Posted by jb66

So why send a tech?

No idea..... Loads of T3 and T4 time outs maybe local power surges... he said... Suits me im home tommrow might be able to fix something..

jb66 · 27-06-2011, 20:06

Good luck, expect a hub swap

Efour · 28-06-2011, 12:30

all i got was a cabinet power level redoing and a load of new connections, just to rule out anythign crap on my premises.

No new hub!!! tho at one point i thought it was going to be as he produced one out of the bag :O

Seems ok so far.... but... seems ok most of the time until its broken..

Charliedontsurf · 28-06-2011, 18:47

Quote:

Originally Posted by Efour

all i got was a cabinet power level redoing and a load of new connections, just to rule out anythign crap on my premises.

No new hub!!! tho at one point i thought it was going to be as he produced one out of the bag :O

Seems ok so far.... but... seems ok most of the time until its broken..

You'll notice a lot of things are ok until they're broken.

Pantsu-san · 28-06-2011, 23:57

Quote:

Originally Posted by Charliedontsurf

You'll notice a lot of things are ok until they're broken.

Weird. My things are awesome until they're OK.

C'est la vie.

Efour · 29-06-2011, 10:37

Quote:

Originally Posted by Charliedontsurf

You'll notice a lot of things are ok until they're broken.

I was hoping for awesome too

Efour · 29-06-2011, 20:34

If i call 151 every evening and complain about Jitter and Pings will they do anything? Can they do anything.,?