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Efour

27-06-2011 16:28

Engineer Visit what can i ask ?

Can i ask an engineer to move me onto the best possible/availible connection on the UBR thing when he comes to visit? Im guessing thats not possible is it?

Ive got one coming tommrow what else can i ask him to do if the power levels are all ok ?

jb66	27-06-2011 18:19

Re: Engineer Visit what can i ask ?

Nothing, he can only check your upstream downstream and snr

Charliedontsurf

27-06-2011 18:21

Re: Engineer Visit what can i ask ?

You WILL NOT be getting an "Engineer" lol.

You can ask the "TECH" to check power levels and if they're out he can-

Fit a attenuator
Tighten all connections
Check your tap at the cabinet

Thats about it really.

Efour

27-06-2011 18:45

Re: Engineer Visit what can i ask ?

So its pretty pointless - The Call centre guy seemed to think everythign was fine on power levels

Nopanic

27-06-2011 18:48

Re: Engineer Visit what can i ask ?

Quote:

Originally Posted by Charliedontsurf (Post 35264815)

bit elitist .. technically a technician will determine the best route to your property, the best setup outside and inside your property and complete your installation, by definition, that makes him an engineer :)

jb66	27-06-2011 18:50

Re: Engineer Visit what can i ask ?

Quote:

Originally Posted by Efour (Post 35264836)

So its pretty pointless - The Call centre guy seemed to think everythign was fine on power levels

So why send a tech?

Efour

27-06-2011 19:01

Re: Engineer Visit what can i ask ?

Quote:

Originally Posted by jb66 (Post 35264839)

So why send a tech?

No idea..... Loads of T3 and T4 time outs maybe local power surges... he said... Suits me im home tommrow might be able to fix something..

jb66	27-06-2011 19:06

Re: Engineer Visit what can i ask ?

Good luck, expect a hub swap :)

Efour

28-06-2011 11:30

Re: Engineer Visit what can i ask ?

all i got was a cabinet power level redoing and a load of new connections, just to rule out anythign crap on my premises.

No new hub!!! tho at one point i thought it was going to be as he produced one out of the bag :O

Seems ok so far.... but... seems ok most of the time until its broken..

Charliedontsurf

28-06-2011 17:47

Re: Engineer Visit what can i ask ?

Quote:

Originally Posted by Efour (Post 35265069)

You'll notice a lot of things are ok until they're broken.

Pantsu-san

28-06-2011 22:57

Re: Engineer Visit what can i ask ?

Quote:

Originally Posted by Charliedontsurf (Post 35265228)

You'll notice a lot of things are ok until they're broken.

Weird. My things are awesome until they're OK.

C'est la vie.

Efour

29-06-2011 09:37

Re: Engineer Visit what can i ask ?

Quote:

Originally Posted by Charliedontsurf (Post 35265228)

You'll notice a lot of things are ok until they're broken.

I was hoping for awesome too :(

Efour

29-06-2011 19:34

Re: Engineer Visit what can i ask ?

If i call 151 every evening and complain about Jitter and Pings will they do anything? Can they do anything.,?

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