Broadband pricing rant.

cooltt18 · 18-05-2011, 14:57

I'm not sure if this is the correct place to put this but could i just get some points of view please.

My current package is £33 for TV L and BB L(10 megs).
i don't watch TV much so wanted a better deal because i keep getting their promo fliers throught the door.

Anyway after going through to account closures because i'm not happy paying that for just 2 services the quite abrupt woman from this country started slagging off all other BB providers etc. and saying i won't get BB for lower than £21 from Virgin or anyone else. After pointing out she was wrong and giving her examples of Sky and BT we finally settled on just BB L for £21 but i'm still not happy because she hasn't done me any favours really. Also she said they will collect my TV equipment in a month.

Two questions
After the 12month contract i thought the equipment is mine and should i just call back and cancel the BB too and see if they give me a better offer?

Hot_slim_buxom · 18-05-2011, 15:01

Charge them a storage fee (but inform them of this first)

So ring in and say after 7 days a storage fee of £2 a day will be charged. I know someone who actually got away with this with bt lol.

Oh and 10Mb price varies from £5 via ADSL providers to £21 with virgin. BUT the £5 would require a phoneline for around a tenner.

pip08456 · 18-05-2011, 15:03

a) The equipment remains the propery of VM at all times.

b) Sounds like you got a good deal, if you don't like it go elsewhere. Your call!

Gary L · 18-05-2011, 15:04

She hasn't done you any favours at all. £21 is the standard price for 10MB.

the equipment all belongs to them.
I'd call again and ask for a better deal.

Hot_slim_buxom · 18-05-2011, 15:04

Quote:

Originally Posted by pip08456

a) The equipment remains the propery of VM at all times.

b) Sounds like you got a good deal, if you don't like it go elsewhere. Your call!

A good deal?

10Mb bb and no phoneline for £21...when does that become a good deal lol.

pip08456 · 18-05-2011, 15:08

Quote:

Originally Posted by Hot_slim_buxom

A good deal?

10Mb bb and no phoneline for £21...when does that become a good deal lol.

It becomes a good deal when you don't want to change ISP!

If you can get it cheaper elsewhere then go!

danielf · 18-05-2011, 15:09

I get nearly 24Mb* from Be for £18.26

* But I'm lucky in living very near the exchange.

pip08456 · 18-05-2011, 15:10

Quote:

Originally Posted by danielf

I get nearly 24Mb* from Be for £18.26

* But I'm lucky in living very near the exchange.

And your phone line rental is?

Gary L · 18-05-2011, 15:10

Quote:

Originally Posted by pip08456

It becomes a good deal when you don't want to change ISP!

If you can get it cheaper elsewhere then go!

LOL! chill!

pip08456 · 18-05-2011, 15:13

I'm chilled, I'm no longer with VM.

danielf states £18.26 for his connection but forgets he HAS to have a phone line to be able to get it but conveniently ignores the cost of that.

Hot_slim_buxom · 18-05-2011, 15:15

Quote:

Originally Posted by pip08456

I'm chilled, I'm no longer with VM.

Typical you don't even have Virginmedia services but probably constantly comment on VM services or customer issues. I'm sure there will be a forum for your provider.

But I agree you need to chillout. Why tell him to go elsewhere?

danielf · 18-05-2011, 15:18

Quote:

Originally Posted by pip08456

I'm chilled, I'm no longer with VM.

danielf states £18.26 for his connection but forgets he HAS to have a phone line to be able to get it but conveniently ignores the cost of that.

Not so much conveniently as I simply forgot about it. Mind you, the OP might still have a BT line, so it may or may not be relevant.

pip08456 · 18-05-2011, 15:22

I comment on VM services as I was a customer until last month. I had my reasons for changing my supplier but it was not due to the service I received from VM.

There is a forum for my present provider which I do visit.

I still visit here to both help and if I think necessary criticise VM. If you don't like it by all means put me on your ignore list.

I will also add I was for a short period the top Kudoed poster on VM's website due to the help and assistance I gave there.

Just checked, I'm still ranked all time 2nd. http://community.virginmedia.com/t5/...ll/tab/authors

Gary L · 18-05-2011, 15:23

Quote:

Originally Posted by pip08456

I will also add I was for a short period the top Kudoed poster on VM's website due to the help and assistance I gave there.

You'll know Carl, then

Hot_slim_buxom · 18-05-2011, 15:24

Quote:

Originally Posted by pip08456

I comment on VM services as I was a customer until last month. I had my reasons for changing my supplier but it was not due to the service I received from VM.

There is a forum for my present provider which I do visit.

I still visit here to both help and if I think necessary criticise VM. If you don't like it by all means put me on your ignore list.

I will also add I was for a short period the top Kudoed poster on VM's website due to the help and assistance I gave there.

Ok no one cares why you left VM. Leave VM customers alone go and help people on your current Isp.

Nothing worse than a ex customer who cant move on..LET IT GO PIP....VM is no longer something you need to think or worry about.