Broadband pricing rant.
 

I'm not sure if this is the correct place to put this but could i just get some points of view please.

My current package is £33 for TV L and BB L(10 megs).
i don't watch TV much so wanted a better deal because i keep getting their promo fliers throught the door.

Anyway after going through to account closures because i'm not happy paying that for just 2 services the quite abrupt woman from this country started slagging off all other BB providers etc. and saying i won't get BB for lower than £21 from Virgin or anyone else. After pointing out she was wrong and giving her examples of Sky and BT we finally settled on just BB L for £21 but i'm still not happy because she hasn't done me any favours really. Also she said they will collect my TV equipment in a month.

Two questions
After the 12month contract i thought the equipment is mine and should i just call back and cancel the BB too and see if they give me a better offer?

Re: Broadband pricing rant.
 

Charge them a storage fee (but inform them of this first)

So ring in and say after 7 days a storage fee of £2 a day will be charged. I know someone who actually got away with this with bt lol.

Oh and 10Mb price varies from £5 via ADSL providers to £21 with virgin. BUT the £5 would require a phoneline for around a tenner.

Re: Broadband pricing rant.
 

a) The equipment remains the propery of VM at all times.

b) Sounds like you got a good deal, if you don't like it go elsewhere. Your call!

Re: Broadband pricing rant.
 

She hasn't done you any favours at all. £21 is the standard price for 10MB.

the equipment all belongs to them.
I'd call again and ask for a better deal.

Re: Broadband pricing rant.
 

A good deal?

10Mb bb and no phoneline for £21...when does that become a good deal lol.

Re: Broadband pricing rant.
 

It becomes a good deal when you don't want to change ISP!

If you can get it cheaper elsewhere then go!

Re: Broadband pricing rant.
 

I get nearly 24Mb* from Be for £18.26 :shrug:

* But I'm lucky in living very near the exchange.

Re: Broadband pricing rant.
 

And your phone line rental is?

Re: Broadband pricing rant.
 

LOL! chill!

Re: Broadband pricing rant.
 

I'm chilled, I'm no longer with VM.

danielf states £18.26 for his connection but forgets he HAS to have a phone line to be able to get it but conveniently ignores the cost of that.

Re: Broadband pricing rant.
 

Typical you don't even have Virginmedia services but probably constantly comment on VM services or customer issues. I'm sure there will be a forum for your provider.

But I agree you need to chillout. Why tell him to go elsewhere?

Re: Broadband pricing rant.
 

Not so much conveniently as I simply forgot about it. Mind you, the OP might still have a BT line, so it may or may not be relevant.

Re: Broadband pricing rant.
 

I comment on VM services as I was a customer until last month. I had my reasons for changing my supplier but it was not due to the service I received from VM.

There is a forum for my present provider which I do visit.

I still visit here to both help and if I think necessary criticise VM. If you don't like it by all means put me on your ignore list.

I will also add I was for a short period the top Kudoed poster on VM's website due to the help and assistance I gave there.

Just checked, I'm still ranked all time 2nd. http://community.virginmedia.com/t5/...ll/tab/authors

Re: Broadband pricing rant.
 

You'll know Carl, then :)

Re: Broadband pricing rant.
 

Ok no one cares why you left VM. Leave VM customers alone go and help people on your current Isp.

Nothing worse than a ex customer who cant move on..LET IT GO PIP....VM is no longer something you need to think or worry about.