Just Upgraded To 50MB Broadband As A VIP User
03-08-2010, 17:02
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#1
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Inactive
Join Date: May 2010
Posts: 68
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Just Upgraded To 50MB Broadband As A VIP User
Hi guys,
Ive just upgraded my broadband to 50MB as a ViP user. The lady on the phone said it will cost just £5 a month more and that my v box gets changed for another V+ box. Engineer coming Monday.
I didn't realise that when upgrading your broadband as a VIP customer they give you another V+ in exchange for the V box...
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03-08-2010, 17:05
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#2
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Inactive
Join Date: Dec 2004
Posts: 3,403
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Re: Just Upgraded To 50MB Broadband As A VIP User
Quote:
Originally Posted by rainer
Hi guys,
Ive just upgraded my broadband to 50MB as a ViP user. The lady on the phone said it will cost just £5 a month more and that my v box gets changed for another V+ box. Engineer coming Monday.
I didn't realise that when upgrading your broadband as a VIP customer they give you another V+ in exchange for the V box...
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A nice bonus yes?
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03-08-2010, 17:06
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#3
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Inactive
Join Date: May 2010
Posts: 68
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Re: Just Upgraded To 50MB Broadband As A VIP User
Yes a very nice bonus, just hope it is correct 
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03-08-2010, 17:19
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#4
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Inactive
Join Date: Jul 2009
Location: Guildford, Surrey
Services: VM TVM HD, BBL, phone; BT phone; Freeview.
Posts: 982
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Re: Just Upgraded To 50MB Broadband As A VIP User
Quote:
Originally Posted by rainer
Yes a very nice bonus, just hope it is correct |
You cynic - fancy doubting VM customer service. You haven't been reading posts on this forum, have you?
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03-08-2010, 17:28
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#5
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Inactive
Join Date: May 2010
Posts: 68
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Re: Just Upgraded To 50MB Broadband As A VIP User
And she took the £20 activation fee off aswell
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03-08-2010, 18:26
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#6
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Inactive
Join Date: Jan 2007
Location: Chatham Kent
Services: Virgin VHDX1 Tivo X2 100mg B/B and Telephone (VIP)
IPhone,Ipad
Posts: 318
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Re: Just Upgraded To 50MB Broadband As A VIP User
Im a VIP member and got quoted £35.00 to upgrade my 20MB to 50MB
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03-08-2010, 18:31
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#7
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Inactive
Join Date: Mar 2005
Location: Belfast,Northen Ireland
Services: VM - VIP Package
Posts: 132
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Re: Just Upgraded To 50MB Broadband As A VIP User
So wait let me understand this!
You paid £5 extra a month for an upgrade to 50 Meg plus to swap out your Normal V box for another V+ one!?!
Epic deal! Is this a one off?
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03-08-2010, 18:37
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#8
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Mum 15/08/46 - 30/09/20
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, www.daves-world.co.uk. A secret Moonbase (shh don't tell anybody)
Age: 55
Services: 1 V6, 2x1TB TiVo, SH3. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 16,876
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Re: Just Upgraded To 50MB Broadband As A VIP User
VIP is the V+ box, and the HD that goes with it.
__________________
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th, wearing a mask and she still might be alive today.
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03-08-2010, 23:37
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#9
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Inactive
Join Date: May 2010
Posts: 68
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Re: Just Upgraded To 50MB Broadband As A VIP User
Quote:
Originally Posted by Nero182
So wait let me understand this!
You paid £5 extra a month for an upgrade to 50 Meg plus to swap out your Normal V box for another V+ one!?!
Epic deal! Is this a one off?
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Yes that is correct. I dont know if it was a one off or not, but the lady i spoke to was very friendly.
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04-08-2010, 09:28
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#10
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Inactive
Join Date: May 2010
Location: Rugby, Warwickshire
Services: Virgin Media - TV. Phone and 20mb Broadband
Posts: 15
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Re: Just Upgraded To 50MB Broadband As A VIP User
I am on 20mb and considering 50mb I have been quotes £20 and £55 to upgrade which is right
I thought we were all VIP customer where is the different and what am I
I have a V+ box already but understand they swap the modem to go to 50mb anyhow. I am having wireless issues despite having a "super N Router" my office down the hall gets 1 bar signal.....
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07-08-2010, 10:09
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#11
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Inactive
Join Date: Jul 2005
Location: Plymouth
Age: 35
Services: Sky HD Multiroom, VM XL Phone, VM XXL BB
Posts: 654
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Re: Just Upgraded To 50MB Broadband As A VIP User
If I cancel my account and put it in a different name at the same address would it be classed as a new customer? As I'm very tempted to go for the 50Mb if so, since I no longer get TV from Virgin and we are paying a stupid amount for XL phone and broadband.
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07-08-2010, 10:12
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#12
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Permanently Banned
Join Date: Jan 2009
Location: In a world of no buffering!!
Services: Samsung V+ XL TV
XL Phone
30Mb Superhub
Samsung Galaxy 3 32GB sd card In a world of no buffering!
Posts: 20,915
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Re: Just Upgraded To 50MB Broadband As A VIP User
Quote:
Originally Posted by janipewter
If I cancel my account and put it in a different name at the same address would it be classed as a new customer? As I'm very tempted to go for the 50Mb if so, since I no longer get TV from Virgin and we are paying a stupid amount for XL phone and broadband.
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If you cancel yor account then no one at that property can sign up for 90 days, this was put in place to stop this kind of thing happening.
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07-08-2010, 10:18
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#13
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Inactive
Join Date: Jul 2008
Location: nowhere near you
Services: BT INFINITY
sky hd
Posts: 158
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Re: Just Upgraded To 50MB Broadband As A VIP User
Quote:
Originally Posted by Masque
If you cancel yor account then no one at that property can sign up for 90 days, this was put in place to stop this kind of thing happening.
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So even if you have just moved in to property with previous owners who have had virgin you have to wait 90 days?????
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07-08-2010, 10:18
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#14
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Grumpy Fecker
Join Date: Jul 2007
Location: Warrington
Age: 64
Services: Every Weekend
Posts: 16,738
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Re: Just Upgraded To 50MB Broadband As A VIP User
Quote:
Originally Posted by Masque
If you cancel yor account then no one at that property can sign up for 90 days, this was put in place to stop this kind of thing happening.
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But that means VM are being proactive 
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07-08-2010, 10:19
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#15
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Inactive
Join Date: Jul 2008
Location: nowhere near you
Services: BT INFINITY
sky hd
Posts: 158
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Re: Just Upgraded To 50MB Broadband As A VIP User
I might cancel mine.Then put the account in my partners name
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