30-08-2009, 10:02
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#1
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cf.mega poster
Join Date: Jul 2004
Location: Winnersh UK
Services: LL Phone, TiVo, M+ VM mobile, BBand 150M tier Superhub, TIVO 500 M+
Posts: 2,114
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Virgin land line fault
I am on Virgin Cable and I have a Virgin land line which when I pick up the receiver I get a long Dah Dah Dah tones and cannot receive or make calls.
I have disconnected all other hand sets and I still have the problem. I have call from my mobile to my Virgin land line my Virgin land line and I get a message saying "You have dial a incorrect number".
Any ideas please?
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30-08-2009, 10:03
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#2
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Inactive
Join Date: Dec 2007
Posts: 18,398
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Re: Virgin land line fault
Yep, ring up faults, not a lot else you personally can do
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31-08-2009, 14:31
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#3
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Virgin land line fault
Quote:
Originally Posted by Ken W
I am on Virgin Cable and I have a Virgin land line which when I pick up the receiver I get a long Dah Dah Dah tones and cannot receive or make calls.
I have disconnected all other hand sets and I still have the problem. I have call from my mobile to my Virgin land line my Virgin land line and I get a message saying "You have dial a incorrect number".
Any ideas please?
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Yeah, call faults on 0845 454 1111 on your mobile and they will call you back on your mobile while they do some tests.
If you get a "unavailable tone" it's usually a switch outage... give 'em call anyway. 
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31-08-2009, 14:48
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#4
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cf.mega poster
Join Date: Jul 2004
Location: Winnersh UK
Services: LL Phone, TiVo, M+ VM mobile, BBand 150M tier Superhub, TIVO 500 M+
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Re: Virgin land line fault
Quote:
Originally Posted by Digital Fanatic
Yeah, call faults on 0845 454 1111 on your mobile and they will call you back on your mobile while they do some tests.
If you get a "unavailable tone" it's usually a switch outage... give 'em call anyway. |
I gave then a ring on my mobile, the phone was back OK after a few hours.
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31-08-2009, 16:59
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#5
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Inactive
Join Date: Aug 2008
Location: Liverpool
Services: VM XL TV with VM TiVo 1TB x 2 > VM XL BB > VM XL Telephone
Posts: 8,384
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Re: Virgin land line fault
Quote:
Originally Posted by Ken W
I gave then a ring on my mobile, the phone was back OK after a few hours.
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Good stuff... was it an outage/area issue?
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03-09-2009, 21:45
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#6
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cf.mega poster
Join Date: Jul 2004
Location: Winnersh UK
Services: LL Phone, TiVo, M+ VM mobile, BBand 150M tier Superhub, TIVO 500 M+
Posts: 2,114
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Re: Virgin land line fault
Quote:
Originally Posted by Digital Fanatic
Good stuff... was it an outage/area issue? |
They did no say if it was a outage or a area problem.
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