Cable Forum - Virgin land line fault

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Ken W

30-08-2009 11:02

Virgin land line fault

I am on Virgin Cable and I have a Virgin land line which when I pick up the receiver I get a long Dah Dah Dah tones and cannot receive or make calls.
I have disconnected all other hand sets and I still have the problem. I have call from my mobile to my Virgin land line my Virgin land line and I get a message saying "You have dial a incorrect number".
Any ideas please?

Kymmy

30-08-2009 11:03

Re: Virgin land line fault

Yep, ring up faults, not a lot else you personally can do

Digital Fanatic

31-08-2009 15:31

Re: Virgin land line fault

Quote:

Originally Posted by Ken W (Post 34863773)

Yeah, call faults on 0845 454 1111 on your mobile and they will call you back on your mobile while they do some tests.

If you get a "unavailable tone" it's usually a switch outage... give 'em call anyway. :)

Ken W

31-08-2009 15:48

Re: Virgin land line fault

Quote:

Originally Posted by Digital Fanatic (Post 34864440)

I gave then a ring on my mobile, the phone was back OK after a few hours.

Digital Fanatic

31-08-2009 17:59

Re: Virgin land line fault

Quote:

Originally Posted by Ken W (Post 34864446)

I gave then a ring on my mobile, the phone was back OK after a few hours.

Good stuff... was it an outage/area issue? :)

Ken W

03-09-2009 22:45

Re: Virgin land line fault

Quote:

Originally Posted by Digital Fanatic (Post 34864481)

Good stuff... was it an outage/area issue? :)

They did no say if it was a outage or a area problem.

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