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Router Problem
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Old 24-07-2008, 15:14   #1
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Router Problem

Im using a Netgear WNR834B router with my Virgin media broadband, but with the router I cant search with 'GOOGLE' and cant go on MSN MESSENGER and Xbox Live.

I've checked this modem (without router) on a different computer and it works fine, so it can't be a problem with the VM modem.

Whats wrong here???
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Old 24-07-2008, 15:36   #2
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Re: Router Problem

Are you rebooting (powering off) the modem, before you connect it to the modem?
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Old 24-07-2008, 15:39   #3
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Re: Router Problem

Quote:
Originally Posted by Rob View Post
Are you rebooting (powering off) the modem, before you connect it to the modem?
Yes, but dont need to reboot all the time when connected to router.
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Old 24-07-2008, 15:44   #4
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Re: Router Problem

The modem will not "see" the router, unless you reboot the modem when you change the device connected to the modem, i.e swap from computer <> modem, to computer <> router <> modem.

If you have been playing with the roter settings, do a factory reset, so you are back to square one.

If the computer is getting a connection to the router, you will be able to browse (internet explorer) to the router's admin pages. Are your browser's settings for connections all set to auto?
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Old 24-07-2008, 15:51   #5
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Re: Router Problem

Quote:
Originally Posted by Rob View Post
The modem will not "see" the router, unless you reboot the modem when you change the device connected to the modem, i.e swap from computer <> modem, to computer <> router <> modem.

If you have been playing with the roter settings, do a factory reset, so you are back to square one.

If the computer is getting a connection to the router, you will be able to browse (internet explorer) to the router's admin pages. Are your browser's settings for connections all set to auto?
Yea i can browse the internet with the modem and router, but i can't serch with google, go on MSN and Xbox live, without the router it works fine.

Im using a Wireless laptop with the router...
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Old 24-07-2008, 15:52   #6
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Re: Router Problem

Do you have any firewall running on the PC or router. Are the necessary ports open and permissions applied?
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Old 24-07-2008, 16:01   #7
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Re: Router Problem

Quote:
Originally Posted by Rob View Post
Do you have any firewall running on the PC or router. Are the necessary ports open and permissions applied?
I've got a firewall on my laptop, but it was working fine before, had this problem 2 days ago.
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Old 24-07-2008, 16:02   #8
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Re: Router Problem

can you go to:

http://72.14.207.99 (google)
http://207.68.172.246 (msn)

if so it be a sneaky name resolution issue.
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Old 24-07-2008, 16:17   #9
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Re: Router Problem

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Originally Posted by SOSAGES View Post
can you go to:

http://72.14.207.99 (google)
http://207.68.172.246 (msn)

if so it be a sneaky name resolution issue.
Yea, I can go on those links...

So what should I do now?
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Old 24-07-2008, 17:27   #10
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Re: Router Problem

bookmark em then i would think problem solved
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Old 24-07-2008, 18:08   #11
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Re: Router Problem

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Originally Posted by chris190 View Post
bookmark em then i would think problem solved
Bookmark the MSN and google link?

But I still cant search with google.
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Old 24-07-2008, 18:36   #12
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Re: Router Problem

Quote:
Originally Posted by don_1 View Post
Bookmark the MSN and google link?

But I still cant search with google.

If the numeric link to google works ok but typing www.google.com doesn't work.. then it's very likely a DNS issue.
Open the properties for your network connection on the pc. In the TCP/IP properties try setting the DNS server addresses manually to 4.2.2.1 and 4.2.2.2

These are Level3 dns servers and should be 100% reliable.
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Old 24-07-2008, 19:29   #13
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Re: Router Problem

Quote:
Originally Posted by DaiNasty View Post
If the numeric link to google works ok but typing www.google.com doesn't work.. then it's very likely a DNS issue.
Open the properties for your network connection on the pc. In the TCP/IP properties try setting the DNS server addresses manually to 4.2.2.1 and 4.2.2.2

These are Level3 dns servers and should be 100% reliable.
goole.com/uk works, but i CAN'T search with it (typing in in the box and pressing search), it just doesnt load my search.
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Old 24-07-2008, 19:38   #14
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Re: Router Problem

can u search with msn (now u can get to msn)
basically im trying to figure out what u can and cant do so the more info you can give me the more i can help.
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Old 24-07-2008, 20:24   #15
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Re: Router Problem

have you done a virus scan? I googled it ironically and came across some forums where people also had that problem and were being advised to do virus and spyware scans. Hope this helps
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