24-07-2008, 15:14
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#1
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Permanently Banned
Join Date: Dec 2007
Posts: 531
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Router Problem
Im using a Netgear WNR834B router with my Virgin media broadband, but with the router I cant search with 'GOOGLE' and cant go on MSN MESSENGER and Xbox Live.
I've checked this modem (without router) on a different computer and it works fine, so it can't be a problem with the VM modem.
Whats wrong here???
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24-07-2008, 15:36
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#2
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Inactive
Join Date: Jun 2003
Location: 127.0.0.1
Age: 61
Posts: 15,868
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Re: Router Problem
Are you rebooting (powering off) the modem, before you connect it to the modem?
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24-07-2008, 15:39
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#3
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Permanently Banned
Join Date: Dec 2007
Posts: 531
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Re: Router Problem
Quote:
Originally Posted by Rob
Are you rebooting (powering off) the modem, before you connect it to the modem?
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Yes, but dont need to reboot all the time when connected to router.
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24-07-2008, 15:44
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#4
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Inactive
Join Date: Jun 2003
Location: 127.0.0.1
Age: 61
Posts: 15,868
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Re: Router Problem
The modem will not "see" the router, unless you reboot the modem when you change the device connected to the modem, i.e swap from computer <> modem, to computer <> router <> modem.
If you have been playing with the roter settings, do a factory reset, so you are back to square one.
If the computer is getting a connection to the router, you will be able to browse (internet explorer) to the router's admin pages. Are your browser's settings for connections all set to auto?
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24-07-2008, 15:51
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#5
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Permanently Banned
Join Date: Dec 2007
Posts: 531
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Re: Router Problem
Quote:
Originally Posted by Rob
The modem will not "see" the router, unless you reboot the modem when you change the device connected to the modem, i.e swap from computer <> modem, to computer <> router <> modem.
If you have been playing with the roter settings, do a factory reset, so you are back to square one.
If the computer is getting a connection to the router, you will be able to browse (internet explorer) to the router's admin pages. Are your browser's settings for connections all set to auto?
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Yea i can browse the internet with the modem and router, but i can't serch with google, go on MSN and Xbox live, without the router it works fine.
Im using a Wireless laptop with the router...
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24-07-2008, 15:52
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#6
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Inactive
Join Date: Jun 2003
Location: 127.0.0.1
Age: 61
Posts: 15,868
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Re: Router Problem
Do you have any firewall running on the PC or router. Are the necessary ports open and permissions applied?
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24-07-2008, 16:01
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#7
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Permanently Banned
Join Date: Dec 2007
Posts: 531
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Re: Router Problem
Quote:
Originally Posted by Rob
Do you have any firewall running on the PC or router. Are the necessary ports open and permissions applied?
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I've got a firewall on my laptop, but it was working fine before, had this problem 2 days ago.
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24-07-2008, 16:17
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#9
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Permanently Banned
Join Date: Dec 2007
Posts: 531
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Re: Router Problem
Quote:
Originally Posted by SOSAGES
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Yea, I can go on those links...
So what should I do now?
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24-07-2008, 17:27
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#10
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Inactive
Join Date: Jul 2008
Posts: 9
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Re: Router Problem
bookmark em then i would think problem solved
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24-07-2008, 18:08
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#11
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Permanently Banned
Join Date: Dec 2007
Posts: 531
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Re: Router Problem
Quote:
Originally Posted by chris190
bookmark em then i would think problem solved 
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Bookmark the MSN and google link?
But I still cant search with google.
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24-07-2008, 18:36
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#12
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Inactive
Join Date: Dec 2006
Location: Lincoln UK
Age: 76
Services: 50Mb, TV & Phone
Posts: 3,673
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Re: Router Problem
Quote:
Originally Posted by don_1
Bookmark the MSN and google link?
But I still cant search with google. 
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If the numeric link to google works ok but typing www.google.com doesn't work.. then it's very likely a DNS issue.
Open the properties for your network connection on the pc. In the TCP/IP properties try setting the DNS server addresses manually to 4.2.2.1 and 4.2.2.2
These are Level3 dns servers and should be 100% reliable.
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24-07-2008, 19:29
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#13
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Permanently Banned
Join Date: Dec 2007
Posts: 531
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Re: Router Problem
Quote:
Originally Posted by DaiNasty
If the numeric link to google works ok but typing www.google.com doesn't work.. then it's very likely a DNS issue.
Open the properties for your network connection on the pc. In the TCP/IP properties try setting the DNS server addresses manually to 4.2.2.1 and 4.2.2.2
These are Level3 dns servers and should be 100% reliable.
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goole.com/uk works, but i CAN'T search with it (typing in in the box and pressing search), it just doesnt load my search.
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24-07-2008, 19:38
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#14
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Inactive
Join Date: Jan 2004
Posts: 2,379
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Re: Router Problem
can u search with msn (now u can get to msn)
basically im trying to figure out what u can and cant do so the more info you can give me the more i can help.
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24-07-2008, 20:24
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#15
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Inactive
Join Date: Jul 2008
Posts: 9
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Re: Router Problem
have you done a virus scan? I googled it ironically and came across some forums where people also had that problem and were being advised to do virus and spyware scans. Hope this helps
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