You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.
when i phone cs to report a fault they say we will get someone to phone you in about 3 days , no call
then when you phone them back they say we will send someone to your house , nobody comes
so i send a email through the make a complaint section and surprise suprise no repliy
any of you lot there having the same problem or do they just hate me
Location: looking at a nice new scar in the tarmac outside my house!
Age: 59
Services: staff deal
Posts: 1,648
Re: Is this just me
Quote:
Originally Posted by ukxenon
There CS has gone way way way down hill.
to be fair,the faults call centres were outsourced at the time of the NTL/Telewest merger (the broadband support having gone a little earlier).they went to IBM who shipped them over the waters.
Join CF
You are here: 
