My outgoing email is not working.
14-12-2004, 09:44
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#1
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Inactive
Join Date: Jun 2003
Location: Mansfield, Notts
Age: 46
Services: Virgin Media Telephone and 100Mb broadband, Sky Q
Posts: 1,994
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My outgoing email is not working.
This started last night and is still here this morning, any attempt to send email results is this:
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Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'pop.ntlworld.com', Server: 'smtp.ntlworld.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F
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Noting has changed with the configuration of my PC, it worked yesterday morning, but didn't work yesterday evening, my pc had been switched off in between. Also my incoming email works fine.
Jon
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14-12-2004, 10:04
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#2
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Inactive
Join Date: Oct 2003
Location: Gloucester
Posts: 240
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Re: My outgoing email is not working.
do you use norton anti virus?
if so run the live update, does this fix the problem?
see this symantec article regarding a recent issue on a live update...
http://service1.symantec.com/SUPPORT...rc=bar_sch_nam
Quote:
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If you have a Norton 2004 product and this error happened after running LiveUpdate and downloading a Symantec shared Common Client program update, then the problem has been fixed. To obtain the fix, run LiveUpdate again and download and install all available program updates. For help running LiveUpdate, read How to run LiveUpdate.
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14-12-2004, 10:05
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#3
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Inactive
Join Date: Dec 2003
Age: 45
Services: SkyQ 2TB - Multiroom x3,
VM 350Mb cable broadband.
Posts: 702
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Re: My outgoing email is not working.
Join the club neither is mine I think the mail server is showing that certain charisma again 
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14-12-2004, 18:52
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#4
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Inactive
Join Date: Oct 2004
Location: Knaresborough
Age: 71
Posts: 7
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Re: My outgoing email is not working.
If you turn off outgoing e mail scanning in Norton AV 2004, it should work again. Latest update from Norton fixes the issue. Scanning can go back on then. Someone at Norton messed it up :-)
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14-12-2004, 18:54
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#5
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Inactive
Join Date: Jun 2003
Location: Mansfield, Notts
Age: 46
Services: Virgin Media Telephone and 100Mb broadband, Sky Q
Posts: 1,994
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Re: My outgoing email is not working.
Sorry folks, just got in from work. I have just ran liveupdate manually and outgoing email started working after that. Looks like it was NAV 2004's fault.
thanks,
Jon
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