Very poor connection in B77

recall2000 · 06-11-2004, 11:06

Is anyone else experiencing poor/no connection in B77 area? I noticed this yesterday morning before I went to work, but it's still ongoing, with nothing on the NTL "Service Status" page. But then that's no surprise; it takes someone to complain (if you can get through to them) that there is a problem before they even know about it. I can't believe they don't have some sort of monitoring in place. Ever heard of Concord or Openview NTL?

Ignition · 06-11-2004, 11:15

Quote:

Originally Posted by recall2000

Ever heard of Concord or Openview NTL?

Yup use them both amongst other things thanks, along with monitoring for large drops in modem numbers, however certainly couldn't monitor individual modems (over a million of them

) or even street cabs (6 figures of them

) most of the monitoring of this nature is by design for the IP network, not HFC.

As I said though monitoring for large drops in online modem numbers is done.

EDIT: Oh yes, welcome to the site

I sense a network engineer / someone who's worked in network operations.