Very poor connection in B77
 

Is anyone else experiencing poor/no connection in B77 area? I noticed this yesterday morning before I went to work, but it's still ongoing, with nothing on the NTL "Service Status" page. But then that's no surprise; it takes someone to complain (if you can get through to them) that there is a problem before they even know about it. I can't believe they don't have some sort of monitoring in place. Ever heard of Concord or Openview NTL?

Re: Very poor connection in B77
 

Yup use them both amongst other things thanks, along with monitoring for large drops in modem numbers, however certainly couldn't monitor individual modems (over a million of them :eek: ) or even street cabs (6 figures of them :eek: ) most of the monitoring of this nature is by design for the IP network, not HFC.

As I said though monitoring for large drops in online modem numbers is done.

EDIT: Oh yes, welcome to the site :) I sense a network engineer / someone who's worked in network operations. ;)