Ntl to reduce upload speed on 10mb

[AndrewJ]

Originally Posted by SnoopZ

Bet it's reduced by the end of next week!

If it is then god help them when I get on the phones to the *******s.

Originally Posted by Felinix_Devotion

Is this true?

Yes i have turned up again for this.

I am on 10mb and I game alot on Battlefield 2142, and my partner uses MSN and Yahoo and some chatrooms, my ping then is about 70 or 80, without her using the net I drop to about 20-40.

Now your going to drop my upload on 10mb? let me tell you now NTL you do this and that £35 per month will be shoved so far up your **** you will be spitting my sacm from your nasal passages.

I expect at least 512k upload on 10mb and I will not pay more to you to get more you thieving robbing swines, your network is falling to pieces and your talking about 20mb?

Sort your network out and listen to the customers not your accountants.

Trust me i know nothing of this. But there again its the people at the coal face who are normally the last to know. It will make me consider my broadband supplier even if i work for them. I cannot afford to have my upload drop as i play games as well.

[AndrewJ]

Well I wish to know and soon.

I am not impressed and I may even write a formal complaint about this to them giving a true piece of my mind, and make sure that a stink its kicked up on about every single forum I can find about this.

NTL's network barely can handle 10mb users, and now they want to add 20mb users and then sod the 10mb £35 a month paying users downgrade those SO YOU CAN LINE YOUR WALLETS WITH WHAT?? £40-50 A MONTH USERS ON 20MB who will get no where near those speeds and give them our uploads speeds so you can then get even more profits for 2007, you idiotic ****ing company NTL you have just proven if you do this that your customers are nothing to you, that you do not care about the quality of service, and care they get and that the only thing which matters to you is how much profit your making per month.

[Chrysalis]

Originally Posted by Neptune

If I were at ntl towers, I wouldn't have tiered packages on the download side but on the upload instead.

It seems that it's the upload speeds that causes most problems for ntl's netwoek. So, why not have diffrent packages based soley on upload speed? Everyone could, network permitting, all download at 10mb. But, everyone would be on diffrent upload packages depending on what you use and prepared to pay.

Plus, if ntl ever do bring out their legal p2p services, it would be another way to make money out of the downloaders. Don't get charged for what you download, but what you upload. No uploads, no downloads...

download causes problems especially if the bottom tier was 10mbit with unlimited bandwidth. When its said its hard to provide upload bandwidth I meant rather its harder to provide 1meg upload then 1 meg download.

Also bear in mind although there seems to be a moderate amount of users on here demanding high upload speeds the generic web surfer isnt interested in upload speeds and the headline spec of the product is download speed.

---------- Post added at 00:09 ---------- Previous post was at 00:07 ----------

to add I would be ****ed of also tho if I was paying 35 notes and had a downgrade of upload speed, but then again I would be one of the few probably upgrading to the £50 tier if it turned up.

[Web-Junkie]

Here's my 4MB test:



Looks like it's 384, down from 400

[AndrewJ]

Why you don't get the speeds and then your showing NTL they can gouge you for the speed and you will pay.

You will be lucky to be any quicker than the 10mb users.

Originally Posted by Web-Junkie

Here's my 4MB test:



Looks like it's 384, down from 400

have a look at your modem config that will prove it.

---------- Post added at 00:19 ---------- Previous post was at 00:15 ----------

Those that say there upload has dropped could you post your modem configs.


like this

Cable Modem Operation Configuration
Network Access : Allowed
Maximum Downstream Data Rate : 10240000
Maximum Upstream Data Rate : 512000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled,
Fragametation Enabled, PHS Disabled

[AndrewJ]

Still 512 k for me.

[AndrewJ]

Hold up.

IF they do this, then whats to stop us all saving money and going with 4mb?

I know I may until I can sort out a new ISP.

[SnoopZ]

Originally Posted by Felinix_Devotion

Hold up.

IF they do this, then whats to stop us all saving money and going with 4mb?

I know I may until I can sort out a new ISP.

Wouldn't work for me as i don't want to reduce my download speed.

What upload speeds do other ISP's have that are in your area?

[AndrewJ]

I'll have to find out but iI know someone with BT Broadband who gets 8mb down with 400 up for £24.99. Or a very close amount.

Either way I plan on speaking to him soon likely in the morning and having a word, if this is final from NTL and fact and not a typo I plan on changing my provider, it's overpriced now but a drop in service to facilitate a upgraded speed to another tariff of which can only serve a as a financial appeal over any hope of service quality is just beyond contempt.

I will be making some calls on Monday to try and get to the bottom of this .

[SnoopZ]

Originally Posted by Bill C

I will be making some calls on Monday to try and get to the bottom of this .

Ask them when will i get my free upgrade to 20mbit as well please! That way maybe i'll be able to keep this upload speed.

Originally Posted by SnoopZ

Ask them when i get my free upgrade to 20mbit as well please! That way maybe i'll be able to keep this upload speed.

That's one way to stir up a hornets nest