Happy customer thread - Page 2

Steve H · 27-06-2003, 19:57

Swear Filter stopped working?

Not had a significant problem with NTL for 2 years, BB runs at full speed.. DTV works, Interactive pretty much works (Was good at wimbledon :p) Dont use the email - I never bothered to set it up, as I had a payed Yahoo account... Yeah, There's been Some outlets, but thats to be expected, everything doesnt always run smoothly.

27-06-2003, 23:35

Quote:

Originally posted by retep
I would like to say that I am HAPPY. I've got a good wife, a good home, a pretty good life (now that I'm retired. NTL may be crap to a lot of people but it's such a small part of my world that it don't matter a jot. If it doesn't work for a bit I just do something else.

WELL SAID DAD!!!!

(Reter is my Dad)

kronas · 27-06-2003, 23:40

im a happy customer too 99% uptime in a few years on BB small problem with the email system was quicky rectified even bothered to spell the name of my town right on the server status page.........eventually

triplea · 29-06-2003, 14:28

Can honestly say I've had very few problems with NTL (C&W)
Cable Modem Faulty last Thursday, Rang CS 14-00hrs, Tech. called at 15-35 Confirmed Duff Modem ( Didn't have a replacement with him)
Called Friday at 09-00hrs with rep. up and running again at 09-30
Spot-On Service....

Ryan · 30-06-2003, 16:28

I was so disgusted with the TV I got rid of it, phoned Customer Sevices, told them how crap it was AND told them (In a proud sorta way) how I would be getting Sky. And Sky is much better!
Whats more they charged me for their TV upto 3 Months after I got rid of it!!! On the 4th month I refused to pay and the nearly had to take me into court!!! Until the realised what they were doing!!!! I swear this is TRUE!!!!!!

30-06-2003, 16:36

with the exception of settling a bill in full via credit card and being cut off the next day over 68pence I have had very little problems, well once I told them exactly where they could put their ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£70 re-connection fee.

On the other hand one of my mates cannot get NTL to take money off him, he gets threatened with court action every month, he resigns DD mandates every month and not once has NTL been able to take any money from him via DD.

Ramrod · 30-06-2003, 17:05

Phone, tv and 1meg bb. I wish the red button worked and that tech support wasn't hit and miss. Otherwise I'm happy with it all, especially the bb

Mal · 30-06-2003, 18:19

Perfectly happy with the dtv, never use the interactive (is there & works) so thats not a problem, but the email is crap, but again don't use, I use yahooooooo. Phone works, but only used that when I had a dial-up connection. The only problem I've had was when the operative failed to enable the stb when I got broadband.

Stephen Robb · 09-07-2003, 01:42

Funny this! I've been looking at various posts similar to this on both .com and .co.uk and have looked at the locations where you are. Most of you seem to be in the North, London and the West. It appears from this is, that in Reading we seldom get any trouble in this area, and especially me living in the town centre. I have all 3 services, BB, digital TV and the phone.

Crypto · 09-07-2003, 07:27

Phoned CS yesterday to cancell itemised billing on my phone bill, settled down with a beer and a book and nearly fell off my chair when they answered first ring

DTV is fine, broadband great (bit busy between 6 and 10PM) E-Mail could do with sorting though.

I'm happy

Cheers

Crypto

dingosar · 09-07-2003, 23:25

I am Happy with my 1 meg BB connection , only had a few small problems and they were sorted quite quickly

NTL 1Meg............. Rocks

peterska2 · 09-07-2003, 23:29

ntl dial up - the best ISP ever IMO