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I've been trying to get through to NTL cancellations for the last 2 weeks to cancel my services with them as I'm no longer at my old address, every time I try to get through I get cut off, even when I do get through there is an half an hour wait, I wait for 5 minutes then the line goes dead, can anyone help because I'm paying for something I'm not using here.
You can give written notice - 30 days I recall. Send it to the address on the bill. If you do it by recorded delivery you will be able to prove they got it if they deny it.
You can give written notice - 30 days I recall. Send it to the address on the bill. If you do it by recorded delivery you will be able to prove they got it if they deny it.
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