Cable Forum - What do I have to do to cancel NTL??

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Nidge

25-07-2006 17:33

What do I have to do to cancel NTL??

I've been trying to get through to NTL cancellations for the last 2 weeks to cancel my services with them as I'm no longer at my old address, every time I try to get through I get cut off, even when I do get through there is an half an hour wait, I wait for 5 minutes then the line goes dead, can anyone help because I'm paying for something I'm not using here.

Neil	25-07-2006 17:40

Re: What do I have to do to cancel NTL??

*Moving to correct forum as the General ntl & Telewest Discussion forum is not the right place for issues like this*

MovedGoalPosts

25-07-2006 17:42

Re: What do I have to do to cancel NTL??

You can give written notice - 30 days I recall. Send it to the address on the bill. If you do it by recorded delivery you will be able to prove they got it if they deny it.

Nidge

25-07-2006 18:06

Re: What do I have to do to cancel NTL??

Quote:

Originally Posted by Rob C

You can give written notice - 30 days I recall. Send it to the address on the bill. If you do it by recorded delivery you will be able to prove they got it if they deny it.

I'll give the written thing a ago, cheers Rob.

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