High pings to London server.

Florence · 09-04-2006, 20:07

Well I have been having this problem on and off for a few weeks but ofcourse its not NTL its my router

I think not the router is working perfectly.

Quote:

Tracing route to 212.187.246.186 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms WRT54GS [192.168.**.***]
2 8 ms 8 ms 9 ms 10.9.0.1
3 9 ms 17 ms 7 ms oldh-t2cam1-b-ge-wan51-129.inet.ntl.com [80.5.16
5.109]
4 19 ms 10 ms 8 ms manc-t3core-1b-ge-011-0.inet.ntl.com [213.104.24
2.169]
5 10 ms 9 ms 9 ms man-bb-b-so-400-0.inet.ntl.com [213.105.242.245]

6 193 ms 186 ms 193 ms man-bb-a-ae0-0.inet.ntl.com [62.253.187.177]
7 190 ms 189 ms 186 ms 212.187.137.1
8 202 ms 202 ms 188 ms so-6-1-0.mp2.manchesteruk1.level3.net [4.68.113.
118]
9 216 ms 210 ms 199 ms so-1-1-0.bbr1.london1.level3.net [4.68.128.73]
10 194 ms 212 ms 192 ms ge-11-0.ipcolo2.london1.level3.net [4.68.116.42]

11 210 ms 196 ms 201 ms 212.187.246.186

Trace complete.

This is playing havoc with my gaming and on a 2mb service!!

If this is what NTL want then we should also have an online ticket system as ADSL ISPs have to allow us to have help using emails trying to tell some guy in far off country what your pings are is near impossible while it could be copied onto emails and show where the problems are.

Nullman · 09-04-2006, 20:25

Yeah, getting the same.

Tracing route to 213.248.98.74 over a maximum of 30 hops

1 * <1 ms <1 ms 192.***.***.***
2 7 ms 7 ms 8 ms 10.***.***.***
3 8 ms 7 ms 9 ms midd-t2cam1-a-v109.inet.ntl.com [213.106.239.181]
4 7 ms 7 ms 8 ms midd-t2core-a-ge-wan63.inet.ntl.com [213.106.237.41]
5 10 ms 8 ms 10 ms lee-bb-a-so-130-0.inet.ntl.com [62.253.187.89]
6 11 ms 11 ms 8 ms lee-bb-b-ae0-0.inet.ntl.com [62.253.187.186]
7 14 ms 35 ms 28 ms man-bb-a-so-700-0.inet.ntl.com [62.253.185.193]
8 212 ms 200 ms 205 ms man-bb-b-ae0-0.inet.ntl.com [62.253.187.178]
9 207 ms 207 ms 208 ms win-bb-a-so-300-0.inet.ntl.com [62.253.185.138]
10 211 ms 211 ms 219 ms bre-bb-b-so-100-0.inet.ntl.com [213.105.172.234]
11 208 ms 203 ms 204 ms telc-ic-1-as0-0.inet.ntl.com [62.253.188.121]
12 206 ms 204 ms 211 ms ldn-b2-link.telia.net [213.248.100.37]
13 207 ms 207 ms 208 ms ldn-bb1-pos0-1-0.telia.net [213.248.74.1]
14 221 ms 227 ms 215 ms prs-bb1-pos6-0-0.telia.net [213.248.64.9]
15 215 ms 216 ms 230 ms prs-b2-pos15-0.telia.net [213.248.65.222]
16 214 ms 216 ms 215 ms prs-nant-ks51-geth0-1.telia.net [213.248.98.74]

We're not alone either
http://www.cableforum.co.uk/board/sh...ad.php?t=45752

Florence · 09-04-2006, 20:55

The main problem is this is intermitten the pings are high then after a few hours they reduce to a usable ping then while in a game they suddenly shoot up again.

Considering moving my phone to BT then if it continues I can at least get ADSL quicker.

IanGuy · 09-04-2006, 21:12

Getting exactly the same problem. Have been for about a week, I wish I saw this topic first though as I just posted here: http://www.cableforum.co.uk/board/sh...ad.php?t=45770

James Henry · 09-04-2006, 21:31

This is a problem with man-bb-a.inet.ntl.com

It looks as though they've either switched its' routing protocols off or are restarting them at the mo as it's no longer being propogated on the ntl network.

Tracing route to man-bb-a.inet.ntl.com [194.145.149.23]

6 195.50.116.197 reports: Destination host unreachable.

EDIT: Forgot to say, this means that no traffic will be traversing this node now so the problems should have gone away.

Florence · 09-04-2006, 21:38

Yes for now its a lot better

Quote:

Tracing route to 212.187.246.186 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms WRT54GS [192.168.**.***]
2 7 ms 7 ms 8 ms 10.9.0.1
3 8 ms 8 ms 8 ms oldh-t2cam1-b-ge-wan51-129.inet.ntl.com [80.5.16
5.109]
4 9 ms 7 ms 10 ms manc-t3core-1b-ge-011-0.inet.ntl.com [213.104.24
2.169]
5 15 ms 10 ms 20 ms man-bb-b-so-400-0.inet.ntl.com [213.105.242.245]

6 13 ms 24 ms 13 ms dbln-bb-b-so-700-0.inet.ntl.com [213.105.174.46]

7 13 ms 13 ms 12 ms dbln-bb-a-ae0-0.inet.ntl.com [213.105.174.50]
8 13 ms 14 ms 13 ms 213.242.106.37
9 40 ms 42 ms 44 ms so-4-1-0.bbr1.london1.level3.net [4.68.128.113]

10 20 ms 107 ms 32 ms ge-10-2.ipcolo2.london1.level3.net [4.68.116.138
]
11 51 ms 54 ms 54 ms 212.187.246.186

Trace complete.

jtwn · 09-04-2006, 22:07

There is a problem here

Code:

  9    16 ms    16 ms    16 ms  redb-ic-1-as0-0.inet.ntl.com [213.105.174.138]
 10   119 ms   113 ms   115 ms  sw1.tc.lon [195.66.224.220]
 11   116 ms   118 ms   114 ms  rdb-1-m1.routers.ovh.net [213.251.130.142]
 12   117 ms   109 ms   111 ms  cpu-227.verygames.net [213.251.148.142]

and here

Code:

 8    39 ms    70 ms    28 ms  bre-bb-a-so-000-0.inet.ntl.com [213.105.172.149]

  9    18 ms    18 ms    16 ms  bre-bb-b-so-200-0.inet.ntl.com [213.105.174.166]

 10   210 ms   208 ms   208 ms  telc-ic-1-as0-0.inet.ntl.com [62.253.188.121]
 11     *      201 ms   204 ms  ldn-b2-link.telia.net [213.248.100.37]
 12   231 ms   197 ms   227 ms  ldn-bb1-pos0-1-0.telia.net [213.248.74.1]
 13   231 ms   206 ms   230 ms  prs-bb1-pos6-0-0.telia.net [213.248.64.9]
 14   225 ms   222 ms   219 ms  ffm-bb1-pos6-0-0.telia.net [213.248.64.109]
 15   219 ms   233 ms   233 ms  ffm-b2-link.telia.net [80.91.249.194]
 16    39 ms    51 ms    68 ms  ettelsystems-111447-ffm-b2.c.telia.net [213.248.
76.186]
 17    78 ms    73 ms    62 ms  so-0-1-0.core01.co1.unitedcolo.de [85.14.194.34]

 18   254 ms   247 ms   231 ms  85.14.233.34.unitedcolo.de [85.14.233.34]

Now I know ntl have some kind of issue with France interconnections considering a refresh of for instance CSS server browser to give the servers < 100 ping almost never returns any or puts French servers in a massive minority.

But I don't know when Germany started getting bad. I know its not me, as the four others on my team were having the same problem.

Tried gameservers.net aswell now in nl -

Code:

Tracing route to www.gameservers.net [62.212.83.150]
over a maximum of 30 hops:

  1     3 ms     1 ms     2 ms  192.168.1.1
  2    10 ms    22 ms     9 ms  10.249.148.1
  3    14 ms    10 ms    10 ms  nott-t2cam1-b-v129.inet.ntl.com [80.4.47.229]
  4    18 ms    17 ms    14 ms  nott-t2core-b-ge-wan73.inet.ntl.com [80.1.79.205
]
  5    14 ms    14 ms    19 ms  nth-bb-b-so-200-0.inet.ntl.com [62.253.185.37]
  6    16 ms    16 ms    17 ms  pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]

  7    19 ms    15 ms    23 ms  pop-bb-b-ge-000-0.inet.ntl.com [213.105.174.230]

  8    23 ms    31 ms    26 ms  amst-ic-1-as0-0.inet.ntl.com [62.253.188.94]
  9    22 ms    22 ms    22 ms  10ge-2-0.amsix.ams.nl.leaseweb.net [195.69.144.2
15]
 10    66 ms    43 ms    37 ms  ge-3-0.r1.tc2.ams.nl.leaseweb.net [62.212.80.66]

 11   319 ms   316 ms   312 ms  www.gameservers.net [62.212.83.150]

The internets is breaking down!!!

Florence · 09-04-2006, 22:43

Yes I found German servers to be good normally but I h ave never had high pings to the London one till a few weeks ago and it has been NTL but now seems to be level3 in London.
What is a bitter pill to swallow is paying to report it and being told its my end!!

09-04-2006, 22:56

I have also been having problems today regarding high pings caused by:

Quote:

6 192 ms 233 ms 271 ms man-bb-a-ae0-0.inet.ntl.com [62.253.187.177]

Been playing hell with Voip & gaming all day!

Don't hold out any hope of NTL sorting it out though! To them we all have faulty routers no doubt!!!

jonifen · 09-04-2006, 23:38

Our connection to Germany and Holland has been pretty terrible today... just our luck that the main UT2004 servers we use are located there

Chrysalis · 10-04-2006, 02:51

I have noticed the last 2 days things have improved here in terms of speeds, also routing is more direct for instance I can now go over level3 in london without going upto manchester first.

1 39 ms 12 ms 7 ms 10.227.112.1
2 8 ms 10 ms 19 ms leic-t2cam1-b-ge914.inet.ntl.com [82.3.35.213]
3 13 ms 7 ms 8 ms leic-t2core-b-ge-210-0.inet.ntl.com [82.3.33.134]
4 13 ms 9 ms 10 ms nth-bb-b-so-230-0.inet.ntl.com [62.253.188.114]
5 12 ms 11 ms 11 ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]
6 12 ms 24 ms 14 ms 195.50.91.69
7 20 ms 11 ms 17 ms ge-11-1.ipcolo2.london1.level3.net [4.68.116.106]
8 12 ms 38 ms 11 ms 212.187.246.186

Germany and holland or parts of them have been bad for me for months in the evenings but again last night I was downloading from .nl at 600kB at 8pm.

Perhaps the old leicester routing has been moved over to a different region

Florence · 10-04-2006, 08:44

Quote:

Originally Posted by Chrysalis

I have noticed the last 2 days things have improved here in terms of speeds, also routing is more direct for instance I can now go over level3 in london without going upto manchester first.

1 39 ms 12 ms 7 ms 10.227.112.1
2 8 ms 10 ms 19 ms leic-t2cam1-b-ge914.inet.ntl.com [82.3.35.213]
3 13 ms 7 ms 8 ms leic-t2core-b-ge-210-0.inet.ntl.com [82.3.33.134]
4 13 ms 9 ms 10 ms nth-bb-b-so-230-0.inet.ntl.com [62.253.188.114]
5 12 ms 11 ms 11 ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]
6 12 ms 24 ms 14 ms 195.50.91.69
7 20 ms 11 ms 17 ms ge-11-1.ipcolo2.london1.level3.net [4.68.116.106]
8 12 ms 38 ms 11 ms 212.187.246.186

Germany and holland or parts of them have been bad for me for months in the evenings but again last night I was downloading from .nl at 600kB at 8pm.

Perhaps the old leicester routing has been moved over to a different region

You might be able to but I live in Manchester so get bounced around it before I escape

Quote:

Tracing route to 212.187.246.186 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms WRT54GS [192.168.**.***]
2 8 ms 7 ms 7 ms 10.9.0.1
3 9 ms 7 ms 7 ms oldh-t2cam1-b-ge-wan51-129.inet.ntl.com [80.5.16
5.109]
4 9 ms 9 ms 10 ms manc-t3core-1b-ge-011-0.inet.ntl.com [213.104.24
2.169]
5 9 ms 9 ms 10 ms man-bb-b-so-400-0.inet.ntl.com [213.105.242.245]

6 13 ms 14 ms 13 ms dbln-bb-b-so-700-0.inet.ntl.com [213.105.174.46]

7 12 ms 12 ms 13 ms dbln-bb-a-ae0-0.inet.ntl.com [213.105.174.50]
8 15 ms 13 ms 18 ms 213.242.106.37
9 19 ms 24 ms 19 ms so-4-1-0.bbr1.london1.level3.net [4.68.128.113]

10 32 ms 19 ms 20 ms ge-10-0.ipcolo2.london1.level3.net [4.68.116.10]

11 18 ms 19 ms 19 ms 212.187.246.186

Trace complete.

Early morning and everything is good if I take this again after 6pm it will be high

James Henry · 10-04-2006, 10:49

Quote:

Originally Posted by James Henry

This is a problem with man-bb-a.inet.ntl.com

It looks as though they've either switched its' routing protocols off or are restarting them at the mo as it's no longer being propogated on the ntl network.

Tracing route to man-bb-a.inet.ntl.com [194.145.149.23]

6 195.50.116.197 reports: Destination host unreachable.

EDIT: Forgot to say, this means that no traffic will be traversing this node now so the problems should have gone away.

On the other hand they may have done some stuff with it but all the -bb- nodes are untraceable from outside of the network. Probably relates to the dodgily done MPLS overlay.

So dunno looks as though traffic was manually rerouted around as your trace now traverses Dublin to get to London.

Maybe someone from ntl will be kind enough to let us know what happened. It looks at first inspection like their (all manual, that's why I called the MPLS overlay dodgy) traffic engineering went pearshaped and congested links.

Florence · 11-04-2006, 13:48

Last night trying to play a game I was very jumpy with pings bouncing around from 20 to 170 if they had reached 200 I wouold have been kicked by the server for the high pings. Those I was playing against never had a ping above 33 on ADSL.

Quote:

Tracing route to 212.187.246.186 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms WRT54GS [192.168.1.1]
2 10 ms 7 ms 8 ms 10.9.0.1
3 52 ms 104 ms 7 ms oldh-t2cam1-b-ge-wan51-129.inet.ntl.com [80.5.16
5.109]
4 19 ms 8 ms 10 ms manc-t3core-1b-ge-011-0.inet.ntl.com [213.104.24
2.169]
5 10 ms 9 ms 10 ms man-bb-b-so-400-0.inet.ntl.com [213.105.242.245]

6 15 ms 10 ms 35 ms dbln-bb-b-so-700-0.inet.ntl.com [213.105.174.46]

7 13 ms 12 ms 13 ms dbln-bb-a-ae0-0.inet.ntl.com [213.105.174.50]
8 13 ms 14 ms 29 ms 213.242.106.37
9 22 ms 20 ms 18 ms so-4-1-0.bbr1.london1.level3.net [4.68.128.113]

10 19 ms 21 ms 29 ms ge-10-2.ipcolo2.london1.level3.net [4.68.116.138
]
11 19 ms 18 ms 44 ms 212.187.246.186

Trace complete.

taken this morning and now I seem to jump to dbln seems a strange way to move around to a server in London. Someone is cocking up big time at NTL

Neil · 11-04-2006, 13:54

Quote:

Originally Posted by Florence

Someone is cocking up big time at NTL

Why the shocked face?