Cannot modify the first email address!
16-01-2006, 18:18
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#1
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Inactive
Join Date: Sep 2005
Location: Wales
Posts: 280
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Cannot modify the first email address!
HI
Of all the 15 allocated email address's that we have been given with NTL, I cannot modify one of them. Does anybody know why or how to change this?
Maria
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16-01-2006, 18:20
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#2
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Inactive
Join Date: Jun 2003
Location: peterborough
Services: VM VIP50
Posts: 2,043
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Re: Cannot modify the first email address!
The first email address is the main address associated with your NTL account. You are able to change this, but you have to ring NTL to do it
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16-01-2006, 18:24
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#3
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Inactive
Join Date: Sep 2005
Location: Wales
Posts: 280
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Re: Cannot modify the first email address!
I did ask their customer service about it but was told to ask the tech support people. Thought I would ask here first.
Thanks for your reply. I will do that.
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16-01-2006, 18:26
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#4
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Inactive
Join Date: Jun 2003
Location: peterborough
Services: VM VIP50
Posts: 2,043
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Re: Cannot modify the first email address!
Come to think of it, I think I had to talk to them when i changed mine
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16-01-2006, 22:09
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#5
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Inactive
Join Date: Jun 2003
Location: Various
Services: 9am, 1pm and 8pm daily
Posts: 2,055
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Re: Cannot modify the first email address!
You can do it online, here: https://autoreg.autoregister.net/cgi-bin/chguid
Or by calling Technical Support
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16-01-2006, 22:20
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#6
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Inactive
Join Date: Mar 2005
Location: bolton
Age: 57
Services: non
wife took control
Posts: 5,425
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Re: Cannot modify the first email address!
They cut mine off the other day, we switched from sacm to stb, and now ive lost my email, any ideas 
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16-01-2006, 22:28
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#7
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cf.mega poster
Join Date: Nov 2003
Location: Reading
Age: 42
Services: Virgin Media Broadband Size M
Posts: 6,546
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Re: Cannot modify the first email address!
Quote:
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Originally Posted by marky
They cut mine off the other day, we switched from sacm to stb, and now ive lost my email, any ideas |
Tech support....
They have (or did have when i was there) a process in place for migrating an email address from a disconnected (in your case sacm) account 
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16-01-2006, 23:09
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#8
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Inactive
Join Date: Mar 2005
Location: bolton
Age: 57
Services: non
wife took control
Posts: 5,425
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Re: Cannot modify the first email address!
I will, cheers 
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16-01-2006, 23:59
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#9
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Guest
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Re: Cannot modify the first email address!
Quote:
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Originally Posted by quadplay
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Just tried the link, but it wont let me change anything, say various stuff like invalid details/password/ and-or email address.
I'll ring them in morning, see if that can be done over the 'phone.
Welcome back to CF Marky, good to see you here full time now
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