Cannot modify the first email address!
 

HI

Of all the 15 allocated email address's that we have been given with NTL, I cannot modify one of them. Does anybody know why or how to change this?

Maria

Re: Cannot modify the first email address!
 

The first email address is the main address associated with your NTL account. You are able to change this, but you have to ring NTL to do it

Re: Cannot modify the first email address!
 

I did ask their customer service about it but was told to ask the tech support people. Thought I would ask here first.

Thanks for your reply. I will do that.

Re: Cannot modify the first email address!
 

Come to think of it, I think I had to talk to them when i changed mine

Re: Cannot modify the first email address!
 

You can do it online, here: https://autoreg.autoregister.net/cgi-bin/chguid

Or by calling Technical Support

Re: Cannot modify the first email address!
 

They cut mine off the other day, we switched from sacm to stb, and now ive lost my email, any ideas :confused:

Re: Cannot modify the first email address!
 

Tech support....

They have (or did have when i was there) a process in place for migrating an email address from a disconnected (in your case sacm) account :)

Re: Cannot modify the first email address!
 

I will, cheers :tu:

Re: Cannot modify the first email address!
 

Just tried the link, but it wont let me change anything, say various stuff like invalid details/password/ and-or email address.

I'll ring them in morning, see if that can be done over the 'phone.

Welcome back to CF Marky, good to see you here full time now:tu: :)