Too slow!

boobah · 16-12-2005, 00:24

Hi all,

I have the 1 MB broadband by ntl but when i'm down loading the speed i get is aroud the 15kbps mark when it should be more the 120 mark

any ideas what i should do before i give ntl a ring?

many thanks!

poolking · 16-12-2005, 00:32

For starters post your current setup that'll help others instead of shooting in the dark.

boobah · 16-12-2005, 00:45

OS: WinXP Home Edition 5.1 Service Pack 2 (Build #2600) CPU: Intel Celeron , 1.80 GHz Video: Default Monitor on (1024x768x32bpp 1Hz) Sound: Realtek AC97 Audio Memory: Used: 73/120MB Uptime: 4h 33m 59s HD: [C:] 26.98/37.30 GB Connection: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport @ 10.0 Mbps (Rec: 97.89MB Sent: 46.58MB

poolking · 16-12-2005, 00:52

I meant whether you are using SACM (Stand Alone Cable Modem) or STB how you are connecting to the modem via USB or ethernet.

danielf · 16-12-2005, 00:52

Can you post the results of the speed test on the the following site?

http://homepage.ntlworld.com/robin.d.h.walker/

Oh, and

to the site boobah

richgm · 16-12-2005, 11:54

Just to ask the obvious. are you sure your not getting bits and Bytes mixed up?
Only asking because 15k Bytes = 120k bits.

patrickp · 17-12-2005, 00:22

No, richgm, if he's on the 1Megabit service, he should be getting around 120KiloByte/second downloads. Connection speeds are usually measured in bits, download speeds in Bytes.

boobah, what/where from are you trying to download? Download speeds can be considerably affected by net conditions and the speed of the server you're trying to download from. That's why danielf asked you to try Robin Walker's speed test: it's on the ntl network, so should give a test in fairly ideal conditions.