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I have a terayon tj210 and I dont trust it with the new 10mb so I want to convince them to send me out the new ntl250... I tried earlier but I said only the pc light was out so he could say that it was my connection to pc so next time should I say the modem is completely dead?
I have a terayon tj210 and I dont trust it with the new 10mb so I want to convince them to send me out the new ntl250... I tried earlier but I said only the pc light was out so he could say that it was my connection to pc so next time should I say the modem is completely dead?
Why aren't you convinced? Personally, things like this annoy me - ntl will have to shell out approx £80 because of your whim.
I dont have 10mb (3 denies :P) cos theres a 50/50 arguement either my modem can do it or not... and I would rather have them replace it now then wait till christmas when everythings a rush and they will take ages to come out
I dont have 10mb (3 denies :P) cos theres a 50/50 arguement either my modem can do it or not... and I would rather have them replace it now then wait till christmas when everythings a rush and they will take ages to come out
It will either be on a first come first served or on a regional rollout basis.
If your connection is up and running you should not expect any increase in priority.
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Re: How to convincee them to send out new modem
Sorry, I can see no reason to allow this thread to continue ... firstly because the OP is trying to get NTL to give him a new modem by dishonest means, and secondly because this is yet another 10Mb thread slipping in by the back door and we have plenty of those already.
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