Family Pack Pricing?

[Shelley_C]

Hello,

I'm hopeing someone can shed some light on the pricing of the ntl's family pack price.

I'm paying 32 pounds a month but on their website it says 19.50

Is this correct or am I over paying (maybe I just missed something).

Regards Shelley

edit: I just noticed I should have posted this in the other fsection. sorry.

[Chris W]

I believe the price is 19.50 + the phone line rental (phone line rental is compulsory with tv)

[marky]

i pay 32.99 a month with the family pack and talk unlimited phone package

This from the NTL homepage:

Over 100 Digital TV channels
Including ALL Base Pack channels plus UKTV Gold, MTV, Cartoon Network and many, MANY more!

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Price excludes your telephone line rental which must be purchased with your TV package

[Shelley_C]

Thanks for the quick reply guys. Another question if I may trouble you. I pay 14.50 for the unlimited talk but that is sperate from my tv bill which is 32.00

I've been on ntl for about 5 years now and I was first paying 30 pounds for (lets say) 4 years and for the last year I've been paying 32 pounds. What channels should I be getting for the 32 pounds that I'm paying? And I should be able to claim back the over payments I've been making right?

Thanks again for the quick reply.

[marky]

1 family30.00

1 credit additional stb 15.00cr
1 digital tv credit 5.01cr
1 non direct debit charge 2.00
1 add digi set top box rent 15.00
1 digital set top box rent ------
1 digital e-mail service ------
1 stand alone cable modem -----
1 line rental with tv pack ------
1 talk unlimited call plan 6.00

total service charge 32.99

well thats mine apart from the phone calls hope that helps

At the moment, they've got me on the 3 in 1 pack, for £30 a month, plus £2 a month talk plan for the 'phone, and I'm on the family pack, not base pack, guess someone from NTL slipped up, but I'm not complaning.
If still in doubt, give customer services a call, see what they say, good luck.

[Jules]

Ok I have just looked on the web site and I think what you are paying is
Family pack £19.50
Telephone £10.50
Non DD payment £2.00
Which comes to £32.00
The extra £14.50 for your talk unlimited 24 is on top of your phone line rental

I hope that helps

[Angua]

Hi Shelly and welcome to the site.

As far as I am aware the phone line is included within the £19.50 plus call charges. There is a separate charge for the internet connection, 1Mb being £9.99. There was also a 3 for £30 deal which if you don't pay by DD could be what the extra £2 is for.

I messed up, Whyme is correct

[cityboys]

Thats the small print

*Offer open to new and returning customers only. Family Pack standard installation is free †“ normally £75.
Price is exclusive of £10.50 telephone line rental which must be purchased with your TV package
Some of our prices changed on 1st June. For more information click here