I can't get into my webspace!

jimdylan68 · 11-09-2005, 17:33

For a while now I have been able to connect to my webspace through the Remote Web Site function of Frontpage 2003 via FTP. However, now when I type my password in, it says:

Quote:

Unable to open 'ftp://homepage.ntlworld.com'.
Possible Causes:
1. The FTP server may be temporarily out of service.
2. If you are connecting through a proxy server, the proxy settings may be incorrect.
3. An error may have occurred in the FTP server.

I'm not connecting through a proxy, my internet connection is fine and there doesn't seem to be anything about it on ntl:'s 'Service Status' page. I haven't installed ntl:'s own FTP manager thing. Please help!

Hom3r · 11-09-2005, 17:36

to the forum

Make sure that the username & password are the same as the one you were given when you joined NTL

jimdylan68 · 11-09-2005, 18:10

The password and username are the same ones I've used before. They always worked before. Thanks for the welcome, though I'm sure I registered here at least twice before.

11-09-2005, 18:38

if I want to access my NTL webspace, I use upload.ntlworld.com then user name & password?

Check out the article on here

http://www.cableforum.co.uk/board/article.php?a=5

Chris W · 11-09-2005, 19:13

Quote:

Originally Posted by homealone

if I want to access my NTL webspace, I use upload.ntlworld.com then user name & password?

Check out the article on here

http://www.cableforum.co.uk/board/article.php?a=5

and the one here as well....

http://www.cableforum.co.uk/board/article.php?a=30

jimdylan68 · 11-09-2005, 22:27

Ah, upload.ntlworld.com. I'd been using homepage.ntlworld.com without problems, but I tried the upload one and now it works just fine. Thanks for your help!

11-09-2005, 22:56

Quote:

Originally Posted by jimdylan68

Ah, upload.ntlworld.com. I'd been using homepage.ntlworld.com without problems, but I tried the upload one and now it works just fine. Thanks for your help!

yay - good to hear, thanks for the feedback