ntl Netguard

[jtwn]

http://www.ntlworld.com/helpsupport/netguard/index.php

What is Netguard?
A comprehensive, easy to use suite of PC security software.
Includes free Anti-virus, Pop-up Blocker, Form Filler and Privacy Manager.

How will it help you?
Cleans and protects your PC from 140,000 viruses & other security threats.
Automatically cleans infected files and blocks virus attacks.


Looks like a good deal; being free - going to try it out...

[Jules]

Good link

[Stephen]

its quite good if you have no other protection and also it is free.

I was part of the trials team and thought it was good and easy to get to grips with.

[bopdude]

Nice looking prog, if you haven't anything else and for free couldn't help but have a quiet laugh at this though

Originally Posted by ntl

Easy, safe and reliable

• Easy to install and run.
• Automatically updates every three hours for constant protection.
• Use on up to three PCs in your home - ideal for home networks.
• Fully supported - if something goes wrong, we can help you fix it.

__________________

Not that I've had any probs with NTL, only niggles

[bertJ]

I had to disable Microsoft AntiSpyware before Netguard would install correctly. When installed Netguard found a virus called IFrameBoF@expl that AVG didn't detect. Full marks so far!

[andygrif]

Good that it's free. Bad they haven't told me about it.

Good that they will be bringing out a version with anti-spyware and firewall (coming soon?!?!?!), bad becuase of this....

Disable any firewall or anti-spyware programs you have while you activate Netguard. You should enable these programs again after the install, which should only take a few minutes. For information on disabling your firewall, you should refer to the help screens in your existing firewall. If you use the Windows XP firewall, go to Go to Start > Control Panel > Windows Security Center > Windows Firewall

Whilst they may need to do this, I would urge extreme caution in doing so. My father had the same message when he installed BT Openworld. He had to be connected to the internet to do so. He disabled his anti-virus, and guess what? He was infected.

Disabling firewalls is something you should only be doing if you're behind a router or have your connection to the internet unplugged.

IInterested to hear how people are getting on with it....to be honest I have an extreme (and perhaps irrational) phobia of letting ntl loose with software on my PCs.

[Paul K]

I'm just glad to see NTL finally listening to comments made years ago. How many problems, virus and trojan infestations have been caused by inexperienced people that went out, bought a PC and decided to join the broadband revolution?
I have always stated that NTL needed to look towards provding dome form of free firewall and anti-virus package on the installation CD to try and stem the flow of infestations on the network.
Thankfully now NTL are being PROactive rather than REactive, yes it will still be up to the end user if they install it or not but at least now they are being informed about the issues and hidden risks that they face when they go onto broadband.
Maybe NTL should send out a weekly email reminding their users to keep their anti-virus definitions up to date too or even just a big flashing logo on the NTLworld frontpage as a weekly reminder, at the very least it will get them into a habit of updating it regularly
Well done NTL, I might even install the software so that I can be in a position to offer assistance with it.

[Halcyon]

Looks good. Its good that NTL are giving something back to their customors and this is a step in the right direction.

[andygrif]

Originally Posted by Paul

I have always stated that NTL needed to look towards provding dome form of free firewall and anti-virus package on the installation CD to try and stem the flow of infestations on the network.

I agree, it might naff-off Norton and Zone Labs, but it makes an awful lot of sense for ntl to do this - it will save them money after all with regards to bandwidth of malicious traffic.

However they did put something in their FAQ's saying that a firewall will be later this year, but it is likely that there will be a charge for this - which is a shame.

[simbr]

As I understand it the firewall will be optional, which to me does suggest an extra charge. From the FAQs:

Does Netguard include anti-spyware, parental control, or a firewall?
Not currently, although we plan to launch these elements in the near future, and will advise you as soon as theyâ₠¬Ã¢â€žÂ¢re available. The current Netguard package †“ worth more than £40 - is completely free to ntl customers; however, when we launch our new features, later this year, it is likely that there will be a small charge for these extra elements.

Also note that Netguard is not available to Freedom customers:

ntl Netguard is only available to customers in the ntl cable area. It is not available if you receive ntl Freedom services through a BT phone line

[bertJ]

Despite my earlier optimism I've totally failed to install netguard on my laptop which is wireless networked to my main PC. It installed OK but there was no way that the laptop would then see the network. It seemed to make any wireless networks invisible. It's as if netguard is only programmed to work on the main PC. I'm probably doing something wrong but I don't know what!

[Paul K]

I installed it on my laptop no problem, it was hooked to the router via cable but didn't complain once.
What IP address was your laptop running on for the install?

[bertJ]

Paul
82.16.34.161
Does this make sense?
Bert

[Paul K]

Originally Posted by bertJ

Paul
82.16.34.161
Does this make sense?
Bert

That is the IP address that the Laptop was given by the wireless router?

[Raistlin]

Looks more like the IP of the modem to me.... If it is it might be a good idea to edit at least the last set of digits out..... I could be wrong though, it happens some times, apparently.....