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Old 07-07-2005, 23:03   #31
Caspar
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Caspar has reached the bronze age
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Re: I-Web hosting
Quote:
Originally Posted by iain_herts
ok i put the ip in 69.93.*****
username iain***
and pass

R] Connecting to 69.93.******-> IP=69.93***** PORT=21
[R] Connected to 69.93*****
[R] 220 Microsoft FTP Service
[R] USER iain***
[R] 331 Password required for iainher.
[R] PASS (hidden)
[R] 530 User iain*** cannot log in.
[R] Connection failed
We are getting a few reports of loss of connections to our server network due to Today's attacks in London.

Are you able to see either or both of these pages?

I-Web Main site:
http://www.i-websolutions.co.uk

and

http://lion.i-webserver.co.uk/
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Old 07-07-2005, 23:05   #32
iain_herts
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Re: I-Web hosting
yeap i can see both pages
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Old 07-07-2005, 23:10   #33
Caspar
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Caspar has reached the bronze age
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Re: I-Web hosting
Quote:
Originally Posted by iain_herts
yeap i can see both pages
I have PM'd you exact details on login, please check your PMs
__________________

I'm off for a snooze now, but will check in on this thread tomorrow.

If you are having continued problems please submit a ticket here.
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Old 07-07-2005, 23:13   #34
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Re: I-Web hosting
thanks caspar i know wot i was doing wrong now on my plesk i change the password to something i would know and it looks like the ftp 1 was not change
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Old 07-07-2005, 23:17   #35
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Re: I-Web hosting
Quote:
Originally Posted by iain_herts
thanks caspar i know wot i was doing wrong now on my plesk i change the password to something i would know and it looks like the ftp 1 was not change
now you can play
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Old 07-07-2005, 23:17   #36
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Re: I-Web hosting
Quote:
Originally Posted by iain_herts
thanks caspar i know wot i was doing wrong now on my plesk i change the password to something i would know and it looks like the ftp 1 was not change
I did that as well

At least you're sorted now

Damn the support from the I-web Team is good, great going Caspar
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Old 07-07-2005, 23:21   #37
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Re: I-Web hosting
thanks guys and caspar
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Old 07-07-2005, 23:43   #38
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Re: I-Web hosting
Caspar
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Old 08-07-2005, 07:44   #39
Caspar
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Caspar has reached the bronze age
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Re: I-Web hosting
Quote:
Originally Posted by iain_herts
thanks caspar i know wot i was doing wrong now on my plesk i change the password to something i would know and it looks like the ftp 1 was not change
Pleased you got it sorted
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Old 09-07-2005, 01:21   #40
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Re: I-Web hosting
Quote:
Originally Posted by slug
I have an I-web website, service has been down since this afternoon.
It was my fault I couldn't access my website. I had used an incorrect password on my FTP, and that had locked me out.

I-web are going to reset it for me.

Good Support.
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