I-Web hosting
 

ok so i took the plunge and got a hosting package with domain last nite got all the email's but can not log into PLESK control panel keeps saying incorrect login i emailed them with all the details domain name and all my user name.

got home from work 2day with a message asking for my domain name but i already put that in my orginal message and now waiting for a reply unless any1 here can help me out.

iain.

sorry if this is in wrong place

Re: I-Web hosting
 

hi iain

are you using the IP addy to try to get to your control panel - assuming you get to the login screen, have you tried the 'resend my password' option?

Re: I-Web hosting
 

I have an I-web website, service has been down since this afternoon.

Re: I-Web hosting
 

hi yeah iv been ing https://69.93.240.146:8443
wen i goto resend i get invorrect user but i am copying and pasting from the email i got

Re: I-Web hosting
 

aha

http://support.i-websolutions.co.uk/...ondetails&_i=1

Re: I-Web hosting
 

its just turned 24 hours lol oh well i'll wait thanks for ur help

Re: I-Web hosting
 

np, if you don't get any joy, then raise a support ticket, they are usually quite quick to reply :)
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weird, I have sites on 3 of their servers & all mine were ok when I checked??

- and no-one has posted any problems in their forum??

Re: I-Web hosting
 

well all working now

Re: I-Web hosting
 

Hi Iain...I just created your account for you ;) :)

Unfortunetly we do operate a 24hour account creation policy on the Windows servers. Since our Windows web hosting panel, Plesk, is not integarted into our main webcontrol panel purchase system :(

I can confirm your account is up and running ;)...you should be ok now :)

Re: I-Web hosting
 

oh thanks caspar now how do i upload i cant sus it out lol

Re: I-Web hosting
 

oh....must be local to me.

Re: I-Web hosting
 

Get yourself a FTP client...there's plenty about ;)

Check out this thread, there's lots of rec :)


Within your welcome email your will have a hostname, username, and password ;)
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Can you PM your name or domain and I will check your account out ;)

Re: I-Web hosting
 

You will have been given details of what username and passwords to use when uploading in the first emails you received.

Use an FTP program like FileZilla to upload your site to the "public_html" directory on your website's file system. That folder is basically the root level of the site.
Your index.html (or whatever index page you are using) should sit it there. You will see that there is already an index.php file there. This one is the default.

Re: I-Web hosting
 

...on the Linux servers public_html is....but the root directory of the website is httpdocs on the Windows servers ;) :)

Re: I-Web hosting
 

Ahhhhhh.....thank you.....I'll consider myself duely {slap}ped :D

Thanks for that, guess I should leave this stuff to the professionals :D