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Old 20-06-2005, 17:49   #1
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Grimsby (DN32 ?) Fault
nott-grim-ubr-1-ge20.inet.ntl.com [80.4.47.226]

This UBR serving my cable line is going up and down, and has been doing for the past hour or so, making my internet connection (and probs several thousand other people) very unstable.
Every minute or 2, it drops out for about 40 seconds, then comes back online.
I have been constantly pinging it from an ADSL line to confirm this.

I rang NTL faults, and got through to a nice chap in India who said he'd escalate it and couldn't help further.
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Old 20-06-2005, 17:56   #2
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Re: DN32 Fault: UBR1 80.4.47.226
probably not a lot more to be done , unless of course a passing ntl member see's this of course
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Old 20-06-2005, 18:02   #3
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Re: DN32 Fault: UBR1 80.4.47.226
i'm hoping the decent top brass like BBKing or Ignition notice it and fix it
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Old 20-06-2005, 18:06   #4
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Re: DN32 Fault: UBR1 80.4.47.226
Yes something is on a bender, I was ready to punch out my router, but i guess if you are having the same problem then it survives :/. I know somebody else on the same ubr and they aren't timing out on irc. Will phone up soon myself.

Ping statistics for 62.253.162.30:
Packets: Sent = 2012, Received = 1845, Lost = 167 (8% loss),

edit: I'm not on the same ubr as you, mine being 10.153.175.254
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Old 20-06-2005, 18:08   #5
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Re: DN32 Fault: UBR1 80.4.47.226
Mine is doing the same also in grimsby,keeps cutting out then back on again,a fault on the horizon beckons i think.
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Old 20-06-2005, 18:18   #6
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Re: DN32 Fault: UBR1 80.4.47.226
i was bored, so i worked this out; this UBR allocates the following IP ranges, are you on it? (i may have missed some, but there seems to be a pattern - why start at 3?)

Pinging cpc1-grim1-3-0-gw.nott.cable.ntl.com [213.105.2.254]
Pinging cpc2-grim1-3-0-gw.nott.cable.ntl.com [213.105.28.254]
Pinging cpc3-grim1-3-0-gw.nott.cable.ntl.com [213.107.156.254]
Pinging cpc4-grim1-3-0-gw.nott.cable.ntl.com [81.99.156.254]

Pinging cpc1-grim1-4-0-gw.nott.cable.ntl.com [213.105.0.254]
Pinging cpc2-grim1-4-0-gw.nott.cable.ntl.com [213.105.29.254]
Pinging cpc3-grim1-4-0-gw.nott.cable.ntl.com [213.107.157.254]
Pinging cpc4-grim1-4-0-gw.nott.cable.ntl.com [81.99.154.254]

Pinging cpc1-grim1-5-0-gw.nott.cable.ntl.com [213.105.1.254]
Pinging cpc2-grim1-5-0-gw.nott.cable.ntl.com [80.1.216.254]
Pinging cpc3-grim1-5-0-gw.nott.cable.ntl.com [80.1.217.254]
Pinging cpc4-grim1-5-0-gw.nott.cable.ntl.com [80.4.182.254]

Pinging cpc1-grim1-6-0-gw.nott.cable.ntl.com [80.4.180.254]
Pinging cpc2-grim1-6-0-gw.nott.cable.ntl.com [80.4.181.254]
Pinging cpc3-grim1-6-0-gw.nott.cable.ntl.com [213.105.24.254]
Pinging cpc4-grim1-6-0-gw.nott.cable.ntl.com [81.99.152.254]

Pinging cpc1-grim1-6-1-gw.nott.cable.ntl.com [82.12.220.254]
Pinging cpc2-grim1-6-1-gw.nott.cable.ntl.com [82.12.221.254]
Pinging cpc3-grim1-6-1-gw.nott.cable.ntl.com [82.12.222.254]
Pinging cpc4-grim1-6-1-gw.nott.cable.ntl.com [82.12.223.254]
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Old 20-06-2005, 18:43   #7
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Re: DN32 Fault: UBR1 80.4.47.226
yup - I'm on one of them & am getting intermittent failure to load pages ..
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Old 20-06-2005, 18:51   #8
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Re: DN32 Fault: UBR1 80.4.47.226
jtwn is on grim2 ubr and simon9975 is on grim3 ubr which makes me suspect it may be more than just 1 ubr - can you post tracerts to ntlworld.com.
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Old 20-06-2005, 18:58   #9
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Re: Grimsby (DN32 ?) Fault
It's getting checked out shortly..
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Old 20-06-2005, 19:01   #10
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Re: Grimsby (DN32 ?) Fault
Thanks

My tracert - C:\Documents and Settings\Administrator>tracert www.ntlworld.com

Tracing route to www.ntlworld.com [62.253.162.30]
over a maximum of 30 hops:

1 8 ms 11 ms 11 ms 10.153.175.254
2 11 ms 10 ms 13 ms nott-t2cam1-b-v129.inet.ntl.com [80.4.47.229]
3 319 ms 24 ms 340 ms nott-t2core-b-ge-wan73.inet.ntl.com [80.1.79.205
]
4 23 ms 12 ms 30 ms nth-bb-b-so-300-0.inet.ntl.com [62.253.188.37]
5 16 ms 44 ms 14 ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]

6 18 ms 18 ms 15 ms win-bb-b-so-500-0.inet.ntl.com [62.253.185.202]

7 16 ms 20 ms 36 ms win-dc-b-v902.inet.ntl.com [62.253.187.226]
8 14 ms 16 ms 26 ms www.ntlworld.com [62.253.162.30]

Trace complete.
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Old 20-06-2005, 19:04   #11
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Re: Grimsby (DN32 ?) Fault
All 3 UBR's appear to be having small hickups
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Old 20-06-2005, 19:09   #12
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Re: Grimsby (DN32 ?) Fault
Just some further info that may help: the results of pings to all 6 UBRs on both gigE connections to them (i think i interpreted it right, feel free to correct me) from outside NTL on pipex ADSL

nott-grim-ubr-1-ge10.inet.ntl.com 80.4.47.162 ALWAYS PINGS
nott-grim-ubr-1-ge20.inet.ntl.com 80.4.47.226 ERRORS
nott-grim-ubr-2-ge10.inet.ntl.com 80.4.47.166 ERRORS
nott-grim-ubr-2-ge20.inet.ntl.com 80.4.47.230 ERRORS
nott-grim-ubr-3-ge10.inet.ntl.com 80.4.47.170 ERRORS
nott-grim-ubr-3-ge20.inet.ntl.com 80.4.47.234 ERRORS
nott-grim-ubr-4-ge10.inet.ntl.com 80.4.47.174 ERRORS
nott-grim-ubr-4-ge20.inet.ntl.com 80.4.47.238 ERRORS
nott-grim-ubr-5-ge10.inet.ntl.com 80.4.47.94 ERRORS
nott-grim-ubr-5-ge20.inet.ntl.com 80.4.47.126 ERRORS
nott-grim-ubr-6-ge10.inet.ntl.com 81.109.166.50 ERRORS
nott-grim-ubr-6-ge20.inet.ntl.com 81.109.166.174 ERRORS
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Old 20-06-2005, 19:28   #13
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Re: Grimsby (DN32 ?) Fault
my tracert

06/20/05 19:25:25 Fast traceroute www.ntlworld.com
Trace www.ntlworld.com (62.253.162.30) ...
1 10.189.183.254 9ms 31ms 10ms TTL: 0 (No rDNS)
2 10.189.183.254 15ms 9ms 9ms TTL: 0 (No rDNS)
3 80.4.47.161 125ms 12ms 12ms TTL: 0 (nott-t2cam1-a-v128.inet.ntl.com ok)
4 80.1.79.61 14ms 14ms 13ms TTL: 0 (nott-t2core-a-ge-wan72.inet.ntl.com ok)
5 62.253.188.33 14ms 15ms 13ms TTL: 0 (lee-bb-a-so-200-0.inet.ntl.com ok)
6 62.253.185.238 20ms 22ms 21ms TTL: 0 (pop-bb-b-so-100-0.inet.ntl.com ok)
7 213.105.172.78 * 16ms * TTL: 0 (pop-bb-a-ae0-0.inet.ntl.com ok)
8 62.253.185.202 * 19ms * TTL: 0 (win-bb-b-so-500-0.inet.ntl.com ok)
9 213.105.174.38 * 19ms * TTL: 0 (win-dc-b-v903.inet.ntl.com ok)
10 62.253.162.30 * 18ms * TTL:247 (www.ntlworld.com ok)

note spike at hop 3
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Old 20-06-2005, 19:43   #14
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Re: Grimsby (DN32 ?) Fault
Well I would guess its a connection problem from Grimsby ubrs to nott-t2cam1-a, but I'm sure our resident ntl network techies will correct me.
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Old 20-06-2005, 19:48   #15
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Re: Grimsby (DN32 ?) Fault
But I'm on cam1-b
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