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Old 27-05-2005, 22:37   #1
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error M044 and NO on demand available
Hi allââ‚ ¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢ ¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃƒÆ Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ šÃ‚Â¦.we cannot get films †œon demandÃƒÂ¢Ã¢â€šà ¬Ã‚Â to work at the moment and keep getting error M044 coming upâ₠¬Ãƒâ€šÃ‚¦.any ideaââ‚ ¬Ã¢â€žÂ¢s

While Iâ₠™m hereââ‚ ¬Ã‚¦Ã¢â ‚¬Â¦ †¦âââ €šÂ¬Ã‚¦Ã ‚¢Ã¢â€šÂ¬Ã†Â¦our Interactive service is sooooo bad (keeps freezing) that er in doors doesnÃƒÂ¢Ã¢â€šà ¬Ã¢â€žÂ¢t bother even to try and use it anymoreââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦ÃƒÂ¢Ã¢â⠬šÂ¬Ã‚Â¦Ãƒà ¢Ã¢â€šÂ¬Ã‚à ‚¦Red button has never worked eitherÃƒÂ¢Ã¢â€šà ¬Ã‚Â¦.are these all related
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Old 27-05-2005, 22:40   #2
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Re: error M044 and NO on demand available
Quote:
Originally Posted by meself
our Interactive service is sooooo bad (keeps freezing) that er in doors doesnÃƒÂ¢Ã¢â€šà ¬Ã¢â€žÂ¢t bother even to try and use it anymoreââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦ÃƒÂ¢Ã¢â⠬šÂ¬Ã‚Â¦Ãƒà ¢Ã¢â€šÂ¬Ã‚à ‚¦Red button has never worked eitherÃƒÂ¢Ã¢â€šà ¬Ã‚Â¦.are these all related
That is to be expected

That just seems to be the way it is (at least on pace boxes.)
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Old 27-05-2005, 22:47   #3
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Re: error M044 and NO on demand available
Quote:
Originally Posted by bdav
That is to be expected

That just seems to be the way it is (at least on pace boxes.)
Huummmm............Sky dish is looking promising then

and if I do that I may as well change me phone and BB connectionsââ ¡Ã‚¬Ã‚¦Ã¢ ƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â ÃƒÂ¢Ã¢â€šÂ Ã‚Â¦ÃƒÂ¢Ã¢à €šÂ¬Ã‚¦..IÃƒÆ ’¢â‚¬à¢Ã¢â‚¬Å¾Ã‚¢m fed up of paying good dosh for poor or even NO service....we have had no end of trouble with our cable box
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Old 27-05-2005, 23:10   #4
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Re: error M044 and NO on demand available
I would go with Sky if it werent for stuuuuupid building regs (and an ugly dish, and having to pay for extra boxes).
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Old 27-05-2005, 23:14   #5
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Re: error M044 and NO on demand available
I lost ntl all afternoon (TV & BB) came back about 5 ish
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Old 27-05-2005, 23:35   #6
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Re: error M044 and NO on demand available
Quote:
Originally Posted by meself
Hi allââ‚ ¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢ ¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃƒÆ Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ šÃ‚Â¦.we cannot get films †œon demandÃƒÂ¢Ã¢â€šà ¬Ã‚Â to work at the moment and keep getting error M044 coming upâ₠¬Ãƒâ€šÃ‚¦.any ideaââ‚ ¬Ã¢â€žÂ¢s

While Iâ₠™m hereââ‚ ¬Ã‚¦Ã¢â ‚¬Â¦ †¦âââ €šÂ¬Ã‚¦Ã ‚¢Ã¢â€šÂ¬Ã†Â¦our Interactive service is sooooo bad (keeps freezing) that er in doors doesnÃƒÂ¢Ã¢â€šà ¬Ã¢â€žÂ¢t bother even to try and use it anymoreââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦ÃƒÂ¢Ã¢â⠬šÂ¬Ã‚Â¦Ãƒà ¢Ã¢â€šÂ¬Ã‚à ‚¦Red button has never worked eitherÃƒÂ¢Ã¢â€šà ¬Ã‚Â¦.are these all related
Have you spoken to NTL about your interactive problems? Might be worth a call about that (and the on demand if that's still playing up). They might be able to replace your box with one that works
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Old 27-05-2005, 23:46   #7
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Re: error M044 and NO on demand available
Hi Raistlin


Aye †¦..I think that is what Iâ₠™ll do in the morningââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚¦wot †¦Saturday I hear you say
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Old 28-05-2005, 00:00   #8
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Re: error M044 and NO on demand available
What you need to do is:

1: Reboot STB.
Once rebooted do this to see if you have the connection status of "5 Connected" use your remote control for STB and in following order press page UP and then Page Down, then press the blue button, use the more option until you see Network information 3. You should see connection status of 5. Before you do this make sure you leave the STB for a couple of minutes after rebooting as the STB will need to get the TFTP, then carry out as mentioned.
Also check the 3 LED's next to the channel number the middle on should be solid if not you could have return path problem or the STB can't connect due to faulty STB.

Then try doing what initially caused the error to be displayed, to see if it happens again.
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Old 28-05-2005, 10:40   #9
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Re: error M044 and NO on demand available
Well bit the bullet and phoned CS this morningââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦ÃƒÂ¢Ã¢â⠬šÂ¬Ã‚¦..got automated message saying they would ring me back to save me hanging onâ₠¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢à ¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃƒÆ Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ šÃ‚Â¦ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬ ¡Ã‚¬Ã‚¦.I thought what the hell and gave it a goâ₠¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢à ¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃƒÆ Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ šÃ‚Â¦ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬ ¡Ã‚¬Ã‚¦Ã¢ € ¦SHOCKââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦ÃƒÂ¢Ã¢â⠬šÂ¬Ã‚¦they rang me back within 15 minutes and Malcolm could not have been more helpfulââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦ÃƒÂ¢Ã¢â⠬šÂ¬Ã‚¦..turns out my connection status of "3 Connected" is the problem and an engineer is coming out MondayÃƒÂ¢Ã¢â€šà ¬Ã‚Â¦yes bank holidayââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦morning

Thanks for your replies chaps and so far well done NTL
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Old 28-05-2005, 11:01   #10
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Re: error M044 and NO on demand available
Quote:
Originally Posted by meself
Well bit the bullet and phoned CS this morningââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦ÃƒÂ¢Ã¢â⠬šÂ¬Ã‚¦..got automated message saying they would ring me back to save me hanging onâ₠¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢à ¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃƒÆ Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ šÃ‚Â¦ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬ ¡Ã‚¬Ã‚¦.I thought what the hell and gave it a goâ₠¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢à ¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃƒÆ Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ šÃ‚Â¦ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬ ¡Ã‚¬Ã‚¦Ã¢ € ¦SHOCKââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦ÃƒÂ¢Ã¢â⠬šÂ¬Ã‚¦they rang me back within 15 minutes and Malcolm could not have been more helpfulââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦ÃƒÂ¢Ã¢â⠬šÂ¬Ã‚¦..turns out my connection status of "3 Connected" is the problem and an engineer is coming out MondayÃƒÂ¢Ã¢â€šà ¬Ã‚Â¦yes bank holidayââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦morning

Thanks for your replies chaps and so far well done NTL
Nice one, looks like another possible result for NTL CS.

Keep us posted on how things go
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Old 28-05-2005, 21:26   #11
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Re: error M044 and NO on demand available
Quote:
Originally Posted by meself
Well bit the bullet and phoned CS this morningââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦ÃƒÂ¢Ã¢â⠬šÂ¬Ã‚¦..got automated message saying they would ring me back to save me hanging onâ₠¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢à ¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃƒÆ Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ šÃ‚Â¦ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬ ¡Ã‚¬Ã‚¦.I thought what the hell and gave it a goâ₠¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢à ¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃƒÆ Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ šÃ‚Â¦ÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬ ¡Ã‚¬Ã‚¦Ã¢ € ¦SHOCKââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦ÃƒÂ¢Ã¢â⠬šÂ¬Ã‚¦they rang me back within 15 minutes and Malcolm could not have been more helpfulââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦ÃƒÂ¢Ã¢â⠬šÂ¬Ã‚¦..turns out my connection status of "3 Connected" is the problem and an engineer is coming out MondayÃƒÂ¢Ã¢â€šà ¬Ã‚Â¦yes bank holidayââ‚à ‚¬Ã‚¦Ã¢Ã ¢Ã¢â‚¬Å¡Ã‚¬Ã‚Â¦à ƒÂ¢Ã¢â€šÂ¬à ‚Â¦morning

Thanks for your replies chaps and so far well done NTL
Nice one
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Old 28-05-2005, 23:03   #12
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Re: error M044 and NO on demand available
Hrm missed all that.

Fault was that there was no return path for the set top to talk back to ntl, hence no/stuttery interactive.

Eng should be able to sort it.
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