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-   -   error M044 and NO on demand available (https://www.cableforum.uk/board/showthread.php?t=29390)

meself 27-05-2005 22:37

error M044 and NO on demand available
 
Hi allââ‚Âà ‚¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢à ƒ¢â‚¬Å¡Ã‚¬Ã‚¦ÃÆâ €™Ã‚¢Ã¢â€šÂ¬Ãââ ‚¬šÃ‚¦.we cannot get films †œon demandââ‚Ãâ €šÂ¬Ãƒâ€šÃ‚ to work at the moment and keep getting error M044 coming upâ₠¬Ãƒâ€šÃ‚¦.any ideaââ‚ ¬Ã¢â€žÂ¢s

While Iââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢m hereââ‚ ¬Ã‚¦Ã¢â ‚¬Â¦ ;) †¦âââ €šÂ¬Ã‚¦Ãà ƒ‚¢Ã¢â€šÂ¬Ãâ€Å ¡Ã‚¦our Interactive service is sooooo bad (keeps freezing) that er in doors doesnââ‚ÆšÂ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t bother even to try and use it anymoreââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃÆ ’Æ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃÆ ’‚¦Ã¢ââââ €š¬Å¡Ã‚¬Ã‚¦Ãƚ¢Ã¢â€šÂ¬Ã‚à ‚¦Red button has never worked eitherââ‚Ãâ €šÂ¬Ãƒâ€šÃ‚¦.are these all related

bdav 27-05-2005 22:40

Re: error M044 and NO on demand available
 
Quote:

Originally Posted by meself
our Interactive service is sooooo bad (keeps freezing) that er in doors doesnââ‚ÆšÂ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t bother even to try and use it anymoreââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃÆ ’Æ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃÆ ’‚¦Ã¢ââââ €š¬Å¡Ã‚¬Ã‚¦Ãƚ¢Ã¢â€šÂ¬Ã‚à ‚¦Red button has never worked eitherââ‚Ãâ €šÂ¬Ãƒâ€šÃ‚¦.are these all related

That is to be expected:p:

That just seems to be the way it is (at least on pace boxes.)

meself 27-05-2005 22:47

Re: error M044 and NO on demand available
 
Quote:

Originally Posted by bdav
That is to be expected:p:

That just seems to be the way it is (at least on pace boxes.)

Huummmm............Sky dish is looking promising then :Yikes:

and if I do that I may as well change me phone and BB connectionsââ ¡Ã‚¬Ã‚¦Ã¢à ƒƒÂ¢Ã¢â‚¬Å¡Ã‚¬Ã‚ ¦ÃƒÆ’¢â‚ ¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢Ã ¢â‚¬Å¡Ã‚¬Ã‚¦..IÃƒÆ ’¢â‚¬à¢Ã¢â‚¬Å¾Ã‚¢m fed up of paying good dosh for poor or even NO service....we have had no end of trouble with our cable box :td:

bdav 27-05-2005 23:10

Re: error M044 and NO on demand available
 
I would go with Sky if it werent for stuuuuupid building regs (and an ugly dish, and having to pay for extra boxes).

Hom3r 27-05-2005 23:14

Re: error M044 and NO on demand available
 
I lost ntl all afternoon (TV & BB) came back about 5 ish

Raistlin 27-05-2005 23:35

Re: error M044 and NO on demand available
 
Quote:

Originally Posted by meself
Hi allââ‚Âà ‚¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢à ƒ¢â‚¬Å¡Ã‚¬Ã‚¦ÃÆâ €™Ã‚¢Ã¢â€šÂ¬Ãââ ‚¬šÃ‚¦.we cannot get films †œon demandââ‚Ãâ €šÂ¬Ãƒâ€šÃ‚ to work at the moment and keep getting error M044 coming upâ₠¬Ãƒâ€šÃ‚¦.any ideaââ‚ ¬Ã¢â€žÂ¢s

While Iââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢m hereââ‚ ¬Ã‚¦Ã¢â ‚¬Â¦ ;) †¦âââ €šÂ¬Ã‚¦Ãà ƒ‚¢Ã¢â€šÂ¬Ãâ€Å ¡Ã‚¦our Interactive service is sooooo bad (keeps freezing) that er in doors doesnââ‚ÆšÂ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢t bother even to try and use it anymoreââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃÆ ’Æ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃÆ ’‚¦Ã¢ââââ €š¬Å¡Ã‚¬Ã‚¦Ãƚ¢Ã¢â€šÂ¬Ã‚à ‚¦Red button has never worked eitherââ‚Ãâ €šÂ¬Ãƒâ€šÃ‚¦.are these all related

Have you spoken to NTL about your interactive problems? Might be worth a call about that (and the on demand if that's still playing up). They might be able to replace your box with one that works :shrug:

meself 27-05-2005 23:46

Re: error M044 and NO on demand available
 
Hi Raistlin


Aye †¦..I think that is what Iââ‚ ¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢ll do in the morningââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚¬Ã‚¦wot †¦Saturday I hear you say ;)

sollp 28-05-2005 00:00

Re: error M044 and NO on demand available
 
What you need to do is:

1: Reboot STB.
Once rebooted do this to see if you have the connection status of "5 Connected" use your remote control for STB and in following order press page UP and then Page Down, then press the blue button, use the more option until you see Network information 3. You should see connection status of 5. Before you do this make sure you leave the STB for a couple of minutes after rebooting as the STB will need to get the TFTP, then carry out as mentioned.
Also check the 3 LED's next to the channel number the middle on should be solid if not you could have return path problem or the STB can't connect due to faulty STB.

Then try doing what initially caused the error to be displayed, to see if it happens again.

meself 28-05-2005 10:40

Re: error M044 and NO on demand available
 
Well bit the bullet and phoned CS this morningââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃÆ ’Æ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃÆ ’‚¦Ã¢ââââ €š¬Å¡Ã‚¬Ã‚¦..got automated message saying they would ring me back to save me hanging onâ₠¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢à ¢â‚¬Å¡Ã‚¬Ã‚¦ÃÆâ€ ™Ã‚¢Ã¢â€šÂ¬Ãââ‚ ¬šÃ‚¦ÃƒÂ¢Ã¢â€à …¡Ã‚¬Ã‚¦.I thought what the hell and gave it a goâ₠¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢à ¢â‚¬Å¡Ã‚¬Ã‚¦ÃÆâ€ ™Ã‚¢Ã¢â€šÂ¬Ãââ‚ ¬šÃ‚¦ÃƒÂ¢Ã¢â€à …¡Ã‚¬Ã‚¦Ã¢ € ¦SHOCKââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃÆ ’Æ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃÆ ’‚¦Ã¢ââââ €š¬Å¡Ã‚¬Ã‚¦they rang me back within 15 minutes and Malcolm could not have been more helpfulââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃÆ ’Æ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃÆ ’‚¦Ã¢ââââ €š¬Å¡Ã‚¬Ã‚¦..turns out my connection status of "3 Connected" is the problem and an engineer is coming out Mondayââ‚Ãâ €šÂ¬Ãƒâ€šÃ‚¦yes bank holidayââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃÆ ’Æ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃÆ ’‚¦morning

Thanks for your replies chaps and so far well done NTL

Raistlin 28-05-2005 11:01

Re: error M044 and NO on demand available
 
Quote:

Originally Posted by meself
Well bit the bullet and phoned CS this morningââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃÆ ’Æ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃÆ ’‚¦Ã¢ââââ €š¬Å¡Ã‚¬Ã‚¦..got automated message saying they would ring me back to save me hanging onâ₠¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢à ¢â‚¬Å¡Ã‚¬Ã‚¦ÃÆâ€ ™Ã‚¢Ã¢â€šÂ¬Ãââ‚ ¬šÃ‚¦ÃƒÂ¢Ã¢â€à …¡Ã‚¬Ã‚¦.I thought what the hell and gave it a goâ₠¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢à ¢â‚¬Å¡Ã‚¬Ã‚¦ÃÆâ€ ™Ã‚¢Ã¢â€šÂ¬Ãââ‚ ¬šÃ‚¦ÃƒÂ¢Ã¢â€à …¡Ã‚¬Ã‚¦Ã¢ € ¦SHOCKââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃÆ ’Æ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃÆ ’‚¦Ã¢ââââ €š¬Å¡Ã‚¬Ã‚¦they rang me back within 15 minutes and Malcolm could not have been more helpfulââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃÆ ’Æ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃÆ ’‚¦Ã¢ââââ €š¬Å¡Ã‚¬Ã‚¦..turns out my connection status of "3 Connected" is the problem and an engineer is coming out Mondayââ‚Ãâ €šÂ¬Ãƒâ€šÃ‚¦yes bank holidayââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃÆ ’Æ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃÆ ’‚¦morning

Thanks for your replies chaps and so far well done NTL

Nice one, looks like another possible result for NTL CS.

Keep us posted on how things go :tu:

sollp 28-05-2005 21:26

Re: error M044 and NO on demand available
 
Quote:

Originally Posted by meself
Well bit the bullet and phoned CS this morningââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃÆ ’Æ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃÆ ’‚¦Ã¢ââââ €š¬Å¡Ã‚¬Ã‚¦..got automated message saying they would ring me back to save me hanging onâ₠¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢à ¢â‚¬Å¡Ã‚¬Ã‚¦ÃÆâ€ ™Ã‚¢Ã¢â€šÂ¬Ãââ‚ ¬šÃ‚¦ÃƒÂ¢Ã¢â€à …¡Ã‚¬Ã‚¦.I thought what the hell and gave it a goâ₠¬Ãƒâ€šÃ‚¦ÃƒÂ¢Ã¢à ¢â‚¬Å¡Ã‚¬Ã‚¦ÃÆâ€ ™Ã‚¢Ã¢â€šÂ¬Ãââ‚ ¬šÃ‚¦ÃƒÂ¢Ã¢â€à …¡Ã‚¬Ã‚¦Ã¢ € ¦SHOCKââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃÆ ’Æ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃÆ ’‚¦Ã¢ââââ €š¬Å¡Ã‚¬Ã‚¦they rang me back within 15 minutes and Malcolm could not have been more helpfulââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃÆ ’Æ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃÆ ’‚¦Ã¢ââââ €š¬Å¡Ã‚¬Ã‚¦..turns out my connection status of "3 Connected" is the problem and an engineer is coming out Mondayââ‚Ãâ €šÂ¬Ãƒâ€šÃ‚¦yes bank holidayââ‚à ‚¬Ã‚¦Ã¢Ãà ‚¢Ã¢â‚¬Å¡Ã‚Â¬Ãƒâ€šÃ‚Â¦ÃÆ ’Æ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃÆ ’‚¦morning

Thanks for your replies chaps and so far well done NTL

Nice one:)

Ignition 28-05-2005 23:03

Re: error M044 and NO on demand available
 
Hrm missed all that.

Fault was that there was no return path for the set top to talk back to ntl, hence no/stuttery interactive.

Eng should be able to sort it.


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