Laserjet 1012 problem - Page 2

Raistlin · 19-04-2005, 11:08

Unplug the printer, go to Device Manager and remove the device from there if you can.

Now go to your Printers folder and delete the printer that is installed there.

Power down the machine, and the printer, unplug the USB cable.

Now boot the PC back up and log in.

Now turn then printer on and let it settle, then plug the USB cables back in.

19-04-2005, 11:10

Ive lost epsons just cuz ive cleaned the heads a certain amount of times,got a utility that resets epson inkjets nwo though

TheBlueRaja · 19-04-2005, 11:10

Quote:

Originally Posted by Ramrod

Shouldn't be, not touched it before this happened

__________________

Thats what I'm thinking...but what to do about it? I'm getting fed up with buying printers.......this is the 3rd in 10 years

I'm wondering if there is anything I can do to the printer to get it to work....surely turning it off and on can't bork it?

Jezus - 3 in 10 years - anyone would think you were never out the printer shop - tell me do the guys know you by name now? Oh look - here comes that Ramrod bloke AGAIN, jez he's never out of here, i mean thats the 4th time hes been in in the last 10 years - i think he fancies me you know... There's NO way he needs to come in here THAT often otherwise.

19-04-2005, 11:11

Quote:

Originally Posted by TheBlueRaja

Jezus - 3 in 10 years - anyone would think you were never out the printer shop - tell me do the guys know you by name now? Oh look - here comes that Ramrod bloke AGAIN, jez he's never out of here, i mean thats the 4th time hes been in in the last 10 years - i think he fancies me you know... There's NO way he needs to come in here THAT often otherwise.

I aint done the lol for a while since bifta said something but thats a lol lol lol

Nemesis · 19-04-2005, 11:12

Got these links for you ..

http://h20000.www2.hp.com/bizsupport...odTypeId=18972
http://h20000.www2.hp.com/bizsupport...ctID=c00100892
http://h20000.www2.hp.com/bizsupport...ectID=bpl11421
http://h20000.www2.hp.com/bizsupport...ctID=c00096429

You could also ... remove the Drivers & Software, then remove the USB Root HUB device, and reboot
reinstall drivers and software.

Ramrod · 19-04-2005, 11:14

Quote:

Originally Posted by zinglebarb

Have you tried it in a dif usb socket? New drivers maybe? Ive had this happen with a mouse never got that working again (edited as its not really funny

)

Just did.....seemed to work (as in it said new hardware found--installed and ready to use) but then I got the same error message again once it had a think about it.

19-04-2005, 11:16

Quote:

Originally Posted by Nemesis

You could also ... remove the Drivers & Software, then remove the USB Root HUB device, and reboot
reinstall drivers and software.

what he said

only do a good search for left over files and delete before you try to reinstall, xp has been known just reinstall the old drivers without giving you a choice

danielf · 19-04-2005, 11:16

Raistlin's advice sounds like it might be worth a shot.

Nemesis · 19-04-2005, 11:19

The manual for the printer
http://h200001.www2.hp.com/bc/docs/s.../c00189344.pdf
in case you lost it

TheBlueRaja · 19-04-2005, 11:24

Quote:

Originally Posted by Raistlin

Unplug the printer, go to Device Manager and remove the device from there if you can.

Now go to your Printers folder and delete the printer that is installed there.

Power down the machine, and the printer, unplug the USB cable.

Now boot the PC back up and log in.

Now turn then printer on and let it settle, then plug the USB cables back in.

Yeah - but remember here folks this happens on more than one PC, which puts the blame IMO on the printer and not the PC.

danielf · 19-04-2005, 11:25

Quote:

Originally Posted by TheBlueRaja

Yeah - but remember here folks this happens on more than one PC, which puts the blame IMO on the printer and not the PC.

Good point...

Nemesis · 19-04-2005, 11:30

If all else fails ... ring HP

Ramrod · 19-04-2005, 11:43

Quote:

Originally Posted by Raistlin

Unplug the printer, go to Device Manager and remove the device from there if you can.

Now go to your Printers folder and delete the printer that is installed there.

Power down the machine, and the printer, unplug the USB cable.

Now boot the PC back up and log in.

Now turn then printer on and let it settle, then plug the USB cables back in.

Trying that atm. When loading the driver from CD I get this error..........

Nemesis · 19-04-2005, 11:44

ok, remove any entries from the Registry that were left behind.

TheBlueRaja · 19-04-2005, 11:49

You are logged in as Admin right?