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Norton Liveupdate help needed
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Old 19-08-2003, 09:41   #1
mixteus
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Question Norton Liveupdate help needed

Can someone give me help in setting up Norton liveupdate.

I currently connect via NTL set top box/LAN/NAT router.My operating system is Win. XP Pro, previously I had Win 98, and I managed to configure Liveupdate to automatically get updates and DAT files.

However with my current config, no joy!

Any tips greatly appreciated
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Old 19-08-2003, 09:45   #2
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I assume the machine can browse the net no problem?
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Old 19-08-2003, 09:59   #3
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Thanks Lord,

Yeah I am browsing no prob.
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Old 19-08-2003, 10:01   #4
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I thought it was an option in the settings bit, off by default.
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Old 19-08-2003, 10:07   #5
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I have tried setting to Interactive or Express mode, but in neither connect automatically??
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Old 19-08-2003, 10:11   #6
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If you running your connection and its is working ok for browsing I would of thought this could be a possible router problem (port forwarding?)

Are you able to update manually ?
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Old 19-08-2003, 10:14   #7
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I thought that might be the problem, so how do i find out which port Liveupdate is using??
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Old 19-08-2003, 10:17   #8
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Live Update --> Configure

Check all the tabs (FTP etc) and make sure they all have 'use my Internet options' set and not the customised one.

I run Live Update thru a router with no probs.
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Old 19-08-2003, 10:22   #9
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Thanks Altis,

I have set Liveupdate to Express mode and I checked FTP,HTTP,ISP and they are all using my I.E settings?
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Old 19-08-2003, 10:34   #10
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I use Interactive Mode, but I can't see that that should make a difference.

Can you FTP to/from another site successfully?
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Old 19-08-2003, 10:39   #11
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Yeah I grabbed something off FTP yesterday,I am just looking at scheduling in the control panel.

It says Norton Netdetect could not start??
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Old 19-08-2003, 10:56   #12
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Sorry, I can't think of anything better than uninstall NU and reinstall it again.
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Old 19-08-2003, 11:01   #13
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Thanks for your time.
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Old 20-08-2003, 00:36   #14
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does LiveUpdate work when you start it manually?
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Old 20-08-2003, 07:07   #15
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Tell me if I'mbeing too basic, but ahve you opened nortons options, selected Liveupdate on the left and ticked 'enable automatic live update'?
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