Norton Liveupdate help needed
 

Can someone give me help in setting up Norton liveupdate.

I currently connect via NTL set top box/LAN/NAT router.My operating system is Win. XP Pro, previously I had Win 98, and I managed to configure Liveupdate to automatically get updates and DAT files.

However with my current config, no joy!

Any tips greatly appreciated:dunce:

I assume the machine can browse the net no problem?

Thanks Lord,

Yeah I am browsing no prob.

I thought it was an option in the settings bit, off by default.

I have tried setting to Interactive or Express mode, but in neither connect automatically??

If you running your connection and its is working ok for browsing I would of thought this could be a possible router problem (port forwarding?)

Are you able to update manually ?

I thought that might be the problem, so how do i find out which port Liveupdate is using??

Live Update --> Configure

Check all the tabs (FTP etc) and make sure they all have 'use my Internet options' set and not the customised one.

I run Live Update thru a router with no probs.

Thanks Altis,

I have set Liveupdate to Express mode and I checked FTP,HTTP,ISP and they are all using my I.E settings?

I use Interactive Mode, but I can't see that that should make a difference.

Can you FTP to/from another site successfully?

Yeah I grabbed something off FTP yesterday,I am just looking at scheduling in the control panel.

It says Norton Netdetect could not start??

Sorry, I can't think of anything better than uninstall NU and reinstall it again.

Thanks for your time.

does LiveUpdate work when you start it manually?

Tell me if I'mbeing too basic, but ahve you opened nortons options, selected Liveupdate on the left and ticked 'enable automatic live update'?;)