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No Email, No NTLworld.com
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Old 22-02-2005, 20:11   #46
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Re: No Email, No NTLworld.com

Something has gone badly wrong, no e-mail and browsing is terrible.
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Old 22-02-2005, 20:17   #47
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Re: No Email, No NTLworld.com

Just got all my e-mails, first time today.
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Old 22-02-2005, 20:24   #48
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Re: No Email, No NTLworld.com

I seem to be back on too.
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Old 22-02-2005, 21:00   #49
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Re: No Email, No NTLworld.com

We believe it is a network switch failure in ntl's datacentre that is causing problems.
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Old 22-02-2005, 21:08   #50
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Re: No Email, No NTLworld.com

Quote:
Originally Posted by Paul M
We believe it is a network switch failure in ntl's datacentre that is causing problems.
Or a hamster that has fallen off it's wheel....
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Old 22-02-2005, 21:10   #51
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Re: No Email, No NTLworld.com

Quote:
Originally Posted by Neil
Or a hamster that has fallen off it's wheel....


You just couldn't resist could you
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Old 22-02-2005, 21:14   #52
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Re: No Email, No NTLworld.com

It worked.................dont now
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Old 22-02-2005, 21:58   #53
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Re: No Email, No NTLworld.com

Quote:
Originally Posted by Neil
Or a hamster that has fallen off it's wheel....

That Neil can be quite whitty when hes not NTL bashing!
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Old 22-02-2005, 22:03   #54
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Re: No Email, No NTLworld.com

Quote:
Originally Posted by flook
email in manchester appears to have gone belly up again, internet still working, but no report on service status page


or is it just me thats got a problem?
Yeah mail went down for an hour or so again in Manchester but seems to be back online. Did anyone watch BBC programme today at 7.00pm apparently NTL was on
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Quote:
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We believe it is a network switch failure in ntl's datacentre that is causing problems.
Lets hope they install a new faster switch
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Old 22-02-2005, 22:20   #55
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Re: No Email, No NTLworld.com

Couldn't get it downloaded into OE so went to webmail and got to it.All spam of course!!!
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Old 22-02-2005, 22:33   #56
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Re: No Email, No NTLworld.com

I was working today and had a look at the faults popup. Most parts ntl internet is having problems. Email, webmail, browsing, mac address provisioning, registering new users, re-registering. Basically everything. It was reported at 8:32am and the estimated fix was 15:30pm. I didnt get the chance to check it before i left as I wanted to get home but as far as I'm aware there are still some issues here and there but the majority of users are now back to normal* service

*note, "normal" in ntls terms does not mean that everything will work as it should )
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Old 23-02-2005, 01:31   #57
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Re: No Email, No NTLworld.com

RANT!!

Bugger this high speed Internet crap, talk of broad band hype capping et
After many years of dialup to AOL I am at the end of my first month with the lowest tier broad band service with NTL.

I did not expect the world but all the basics are unreliable!!

E mail is intermittent, very slow, web space exists and then is does not, I was billed exactly twice for all the increased service and then the whole thing was cut off after customer support "sorted it out."

Engineers sorted that one out via the paying support line.

I needed to send my first NTL e-mail today, it was important to me, after 12 hours of trying, NOTHING.

It really makes you wonder!!

I`m only 3 weeks in! (Already paid for 7 via a revised bill!!)

Hippo
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Old 23-02-2005, 08:27   #58
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Re: No Email, No NTLworld.com

Quote:
Originally Posted by Hippo
RANT!!

Bugger this high speed Internet crap, talk of broad band hype capping et
After many years of dialup to AOL I am at the end of my first month with the lowest tier broad band service with NTL.

I did not expect the world but all the basics are unreliable!!

E mail is intermittent, very slow, web space exists and then is does not, I was billed exactly twice for all the increased service and then the whole thing was cut off after customer support "sorted it out."

Engineers sorted that one out via the paying support line.

I needed to send my first NTL e-mail today, it was important to me, after 12 hours of trying, NOTHING.

It really makes you wonder!!

I`m only 3 weeks in! (Already paid for 7 via a revised bill!!)

Hippo
Sounds like a fairly normal day in the life of an ntl customer to me I'm afraid.
We have a list of ntl top brass here for you to get your issues heard.

Good luck, & to the site.
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Old 23-02-2005, 10:48   #59
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Re: No Email, No NTLworld.com

Quote:
Originally Posted by Neil
Or a hamster that has fallen off it's wheel....
Hahahaha Neil

looks like they feeding the Hamster/s has everything seems to be working this way again this morning.
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Old 23-02-2005, 16:12   #60
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Re: No Email, No NTLworld.com

Ok, getting intermittent email loss and slow browsing. Nowt on Service Status. Anyone know current state of play?
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