Virgin Media O2 to axe thousands of jobs

[gunner45]

Originally Posted by Paul

They need to stop ripping off their long term loyal customers.
Being ripped off while new customers got the same product for 1/2 the price is why I left.

Without me asking VM offered the following in June:
M350 (362Mbps download, 36Mbps upload)
Mega TV - with add-ons TNT Sports, Sky Sports HD & Sky Cinema HD
Telephone Line Rental
Weekend chatter
Total: £81.60pm

I accepted, and I don't think it's a rip-off and it was less than I was paying (so no "loyalty tax"). It might help that I've been a cable customer for over 28 years since subscribing to Cable London in Spring 1998, I'm currently a triple play customer (was quad play a while ago when I subscribed to O2's Pay Monthly), I always pay on time - meaning I'm the kind of customer that VM wants to keep.

[SnoopZ]

Originally Posted by gunner45

Without me asking VM offered the following in June:
M350 (362Mbps download, 36Mbps upload)
Mega TV - with add-ons TNT Sports, Sky Sports HD & Sky Cinema HD
Telephone Line Rental
Weekend chatter
Total: £81.60pm

I accepted, and I don't think it's a rip-off and it was less than I was paying (so no "loyalty tax"). It might help that I've been a cable customer for over 28 years since subscribing to Cable London in Spring 1998, I'm currently a triple play customer (was quad play a while ago when I subscribed to O2's Pay Monthly), I always pay on time - meaning I'm the kind of customer that VM wants to keep.

And for me I was being charged £124ish for 250BB, XL TV and Phone line rental, so I left when FTTP became available.

[Chrysalis]

Originally Posted by Paul

They need to stop ripping off their long term loyal customers.
Being ripped off while new customers got the same product for 1/2 the price is why I left.

Indeed, those on here can see I was a happy chappy on gig1, and I was prepared to stay over FTTP until they wanted me to pay circa 90 quid to stay for single play broadband.

[Jimmy-J]

I left VM in April 2025, they upped my bill to £72pm for the 1gig, ridiculous. I'm getting 2gig up and down for less than half that now.