VM Community Forum Move

Originally Posted by jem

I don’t want, and refuse to have, any sort of social media presence (membership on here probably doesn’t count); so am I now denied proper support?

Are you referring to Asda ? In which case you can just ring them.

[jem]

Originally Posted by Paul

Are you referring to Asda ? In which case you can just ring them.

No, not specifically Asda, but any company which simply assumes that everyone has a social media account and can, or is willing to seek help using such a method.

So, you have to resort to phone support, fine, but many companies are running that down, dumping it onto offshore call centres where the people are not trained and can do nothing more than simply follow a set of cues on the machine in front of them.

It’s almost as if they don’t really want to provide support to their customers.

[Carth]

I've perfected the ultimate 'stare' when I buy something and the person at the till asks me if I have an email address

Originally Posted by Carth

I've perfected the ultimate 'stare' when I buy something and the person at the till asks me if I have an email address

They probably think you’re having a stroke*

*and not in a ‘nice’ way

[Carth]

Originally Posted by Hugh

They probably think you’re having a stroke*

*and not in a ‘nice’ way

Not bothered what they think, I just know they don't need my email address just because I've bought an electric kettle

edit: that's a fairly close likeness Hugh . . apart from the hair colour

oh, and at my age any kind of stroke could finish me off