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-   -   VM Community Forum Move (https://www.cableforum.uk/board/showthread.php?t=33713697)

nodrogd 22-01-2026 13:43

VM Community Forum Move
 
The VM Community Forum is moving to a new provider over the next couple of months. The boards will be locked as read only until all the existing accounts are migrated. The VM & O2 forums will also be merged into one at the relaunch.

https://community.virginmedia.com/bl...wntime/5692886

Paul 22-01-2026 20:19

Re: VM Community Forum Move
 
Title changed to be less confusing.
I thought this was going to be about you being suspended, until I read it.

adduxi 04-02-2026 09:29

Re: VM Community Forum Move
 
Yes I was perusing this morning and noticed some threads are now locked and some are still available, mostly to do with VM TV.
It will be interesting to see what the outcome is, I mean can it be any worse than the VMO2ID merged account creations ...

Dude111 04-02-2026 15:26

Good luck with your move guys!!

I had a look at your site,looks nice!!

jem 04-02-2026 19:26

Re: VM Community Forum Move
 
Quote:

Originally Posted by adduxi (Post 36210043)
Yes I was perusing this morning and noticed some threads are now locked and some are still available, mostly to do with VM TV.
It will be interesting to see what the outcome is, I mean can it be any worse than the VMO2ID merged account creations ...

It’s an odd situation, most of the sections are locked except for some related to TV, you would have thought that if they were moving it to a different platform, they would have locked the whole lot to avoid the risk of losing posts.

Also the post from their mods specifically called out about the forum going off line at the end of the month (January), which patently hasn't happened.

You don’t think that maybe VM’s legendary propensity to be completely incompetent has stuck again? Surely not.....!

nodrogd 11-02-2026 13:10

Re: VM Community Forum Move
 
All the VM Community Forum boards are now read only (the VIP boards were the last to be locked yesterday). The forum is likely to go offline completely around the end of the month.

jem 11-02-2026 16:21

Re: VM Community Forum Move
 
"The forum is likely to go offline completely around the end of the month.”

But will it ever come back? I’m 50/50 about whether VMO2 will simply abandon it in favour of ‘social media’.

nodrogd 11-02-2026 22:28

Re: VM Community Forum Move
 
Quote:

Originally Posted by jem (Post 36210334)
"The forum is likely to go offline completely around the end of the month.”

But will it ever come back? I’m 50/50 about whether VMO2 will simply abandon it in favour of ‘social media’.

That is when the Khoros contract ends.
The signals we were getting from the forum mods just before the shutdown was that progress with the new platform was already under way.

jem 12-02-2026 20:25

Re: VM Community Forum Move
 
“The signals we were getting from the forum mods just before the shutdown was that progress with the new platform was already under way.”

Yes but do you honestly think that Kei et. al. will be aware of the actual situation, our are being told to say ‘xyz’?

Yeh, fine, they have about as much validity as if you asked my cat for a statement!

Sorry no, this is not how stuff works; your contract with a certain provider expires at a certain time and won’t be renewed, you know this and so take action well before to mitigate against it. Also ‘end of the month’; the original implication based on when to was posted was that it was end of January, which never happened. Here we are in mid February and the VM community forums still seem be on-line, albeit in a read-only mode, so presumably there is still some relationship with Khorus.

Anyhow, this is simply not how a competent company who genuinely want’s to maintain a forum works. Either VM are not competent to do this, or they simply don't want to have a forum.

Carth 12-02-2026 21:18

Re: VM Community Forum Move
 
VM aren't the first (probably not the last) big company to close a 'public' forum that does tend to only have posts (accessible without logging in) concerning problems and issues with the service, equipment, and it's contracts.

Damage limitation in my eyes ;)

Mr K 13-02-2026 08:32

Re: VM Community Forum Move
 
It was far too useful for customers. Advice from others and VM mods who would try and help. That won't do at all, not the VM way.

nomadking 13-02-2026 08:40

Re: VM Community Forum Move
 
Only a temporary thing.
Link
Quote:

Just a heads‑up that the community will have some downtime at the end of the month. We’re moving to a new platform as our agreement with the current provider is ending. This migration will take a little while as we move everything over. The community will switch to read‑only next week before going offline for a bit.

Dude111 13-02-2026 18:46

Quote:

Originally Posted by Mr K
It was far too useful for customers. Advice from others and VM mods who would try and help. That won't do at all, not the VM way.

Yes people always seem to do away wiith GOOD things and its quite sad!

Mr K 15-02-2026 10:39

Re: VM Community Forum Move
 
Quote:

Originally Posted by nomadking (Post 36210428)
Only a temporary thing.
Link

How longs a offline a 'bit'? Its been offline for several weeks. Either they have a major technical issue, or they intend kicking it into the 'long grass'.....

nomadking 15-02-2026 11:11

Re: VM Community Forum Move
 
Quote:

Originally Posted by Mr K (Post 36210600)
How longs a offline a 'bit'? Its been offline for several weeks. Either they have a major technical issue, or they intend kicking it into the 'long grass'.....

The point being it's not permanent as some people are suggesting.


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