Quote:
Originally Posted by TheDaddy
I did, used to be a load of helpful people on Cf and there were high up contacts whose help could be sought too iirc
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Ah right, my bad, I misunderstood your post. Yes there are a number of helpful and informative people on here who do understand how a lot of the technology that VM uses works. But at best, now then can advise only.
All of the contacts will be gone now, in the last few months of the VM community forum, it was announced that even the forum staff (VM employees) could no longer perform certain tasks, everything disappeared behind ‘let’s take it to PM (private message) to get further information’ - and then radio silence. Was the issue resolved, if so how, what was the procedure? It strikes me that the whole point of a ‘community forum’ is to share information.
There was one forum team member who did actually take the time to return to threads and update them with results. Possibly she has now been let go for being far too helpful!
There are a couple of members on here who are (were) also VIP members on the VM forum and could pass on issues to the forum team there. But recently most of the posts seemed to consist of ‘oh you need to call Customer Services’, just a means of reporting a broken omnibox or graffiti on a street cabinet.
It’s sad really.
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