22-08-2025, 19:03
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#31
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cf.member
Join Date: Jun 2023
Posts: 3
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Re: Virginmedia huge outage
Quote:
Originally Posted by SnoopZ
Make sure you have registered for some compensation when doing the service status check.
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Yep, have done that.
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Yesterday, 15:36
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#32
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nashville
Join Date: Feb 2011
Location: Rutherglen. Glasgow
Services: Virgin Media
Posts: 5,271
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Re: Virginmedia huge outage
Quote:
Originally Posted by SnoopZ
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All ok here in Glasgow
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Yesterday, 15:59
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#33
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 74
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,136
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Re: Virginmedia huge outage
Problems getting to anything to do with my account. Ongoing issue, in to 3rd week. it seems don't have an account with virgin. Strange they are taking monies from my bank!
__________________
No point in being pessimistic. You know it won`t work.
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Yesterday, 17:04
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#34
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 62
Services: Aquiss FTTP (900M), Sky Q TV, Sky Mobile, Flextel SIP
Posts: 29,726
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Re: Virginmedia huge outage
Stop paying, they'll soon find the account then ...
__________________
 Baby, I was born this way.
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Yesterday, 17:10
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#35
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cf.mega poster
Join Date: Nov 2003
Location: Oxford (area 31)
Services: 1.2Gb/100Mb, VMTV (UHD), Freesat HD, Freeview HD, SkyQ (UHD), EEtv (UHD), DAB+
Posts: 2,010
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Re: Virginmedia huge outage
They changed the login procedure a few weeks ago and you can't login until you switch over.
Quote:
Originally Posted by Itshim
Problems getting to anything to do with my account. Ongoing issue, in to 3rd week. it seems don't have an account with virgin. Strange they are taking monies from my bank!
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Yesterday, 17:29
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#36
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 74
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,136
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Re: Virginmedia huge outage
Quote:
Originally Posted by ozsat
They changed the login procedure a few weeks ago and you can't login until you switch over.
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Yes however it's something that I and it appears quite a few others(according to the agent) can't do. You go to register, enter e mail and password, it can't confirm. Use another way, says its will send confirmation to e mail. That never arrives  it is a reported incident.
Need to add that I had it the past followed the new login. This all started at the same time a broad band problems. However it's been flaky since the change over.
__________________
No point in being pessimistic. You know it won`t work.
Last edited by Itshim; Yesterday at 17:39.
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