General : I am not happy with virgin

[andrewshearman]

my virgin tv box keeps breaking down I have had 5 360 boxes the engineer says its an hard drive failure I said this is not good enough. I am thinking of going to sky as they are better

Andrew Shearman.

[Jaymoss]

It is a shame VM do not let you use your own box. Much better boxes out there

[andrewshearman]

can I get a Samsung box or what can I do

[spiderplant]

If you've had 5 boxes fail with hard drive faults, something environmental is causing it. Too close to a speaker maybe?

Samsung stopped making TV boxes some years ago.

[Jaymoss]

Most speakers you would have near a TV are shielded so no magnetic field but even if they were not it would be highly unlikely for them to kill 5 HDDs

Would the box format a new SSD? is there an engineer menu that would allow for that?

[Mr K]

Originally Posted by spiderplant

If you've had 5 boxes fail with hard drive faults, something environmental is causing it. Too close to a speaker maybe?

Samsung stopped making TV boxes some years ago.

They just aren't weatherproof, several of my garden tv boxes have failed.

[spiderplant]

Originally Posted by Jaymoss

Most speakers you would have near a TV are shielded so no magnetic field but even if they were not it would be highly unlikely for them to kill 5 HDDs

I was thinking vibration rather than magnetism. It does happen.

Originally Posted by Jaymoss

Would the box format a new SSD? is there an engineer menu that would allow for that?

No, the boxes check they have an approved drive fitted.

[nodrogd]

Originally Posted by Jaymoss

Would the box format a new SSD? is there an engineer menu that would allow for that?

If you were allowed to do that the channel owners would pull all their carriage agreements, as you would effectively have an unencrypted drive with recorded material you could remove & use elsewhere.