19-06-2023, 23:28
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#31
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,938
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Re: Internet down
Working here now.
Is it possible to get virgin email bills sent to an alternative email as that's the only reason I need my ntlworld as everything got migrated donkeys years ago?
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19-06-2023, 23:28
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#32
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cf.geek
Join Date: Nov 2008
Location: Birmingham
Services: Almost the lot
Posts: 755
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Re: Internet down
Blue double arrow on superhub 2 is blinking slowly
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19-06-2023, 23:29
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#33
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,938
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Re: Internet down
Quote:
Originally Posted by cupcakes aka dd
Blue double arrow on superhub 2 is blinking slowly
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You really should get that super old hub upgraded.
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19-06-2023, 23:56
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#34
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cf.geek
Join Date: Nov 2008
Location: Birmingham
Services: Almost the lot
Posts: 755
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Re: Internet down
It’s just in modem mode.
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19-06-2023, 23:59
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#35
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,938
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Re: Internet down
Quote:
Originally Posted by cupcakes aka dd
It’s just in modem mode.
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Newer modems have far more downstream channels and if it's a free upgrade I'd take it.
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20-06-2023, 00:06
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#36
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cf.geek
Join Date: Nov 2008
Location: Birmingham
Services: Almost the lot
Posts: 755
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Re: Internet down
I have just boosted my speed due to O2 and they have sent me a new on but it’s broken on arrival rattling inside. I need to call them to send a replacement
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20-06-2023, 09:40
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#37
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cf.mega poster
Join Date: Jun 2003
Location: Kairdiff-by-the-sea
Age: 69
Services: TVXL BBXL Superhub 2ac (wired) 1Tb Tivo
Posts: 10,176
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Re: Internet down
Email for a short time last evening, but it's off again this morning.
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20-06-2023, 09:48
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#38
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cf.geek
Join Date: Nov 2008
Location: Birmingham
Services: Almost the lot
Posts: 755
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Re: Internet down
Still no internet
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20-06-2023, 10:06
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#39
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Woke and proud !
Join Date: Jun 2004
Services: TV, Phone, BB, a wife
Posts: 9,807
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Re: Internet down
Quote:
Originally Posted by SnoopZ
You really should get that super old hub upgraded.
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Sticking with my SH2ac, it delivers more than the the advertised speed, and they can't force VOIP onto you whilst you've got one. Not that I've ever been offered an 'upgrade'.
...
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20-06-2023, 10:09
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#40
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Perfect Soldier
Join Date: Mar 2009
Location: Worthing West Sussex
Age: 68
Services: VM 500M SH3 thingy
in modem mode
XL TV V6 Sony Bravia smart TV and M phone
Posts: 11,198
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Re: Internet down
My @virgin.net addy is now responding and I had a load of duplicated emails plus an apology email from virgin for the problems that they are still fixing.
__________________
History is much like an endless waltz: The three beats of war, peace and revolution continue on forever.
However history will change with my coronation - Mariemaia Khushrenada
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20-06-2023, 11:24
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#41
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cf.mega poster
Join Date: Mar 2010
Posts: 1,876
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Re: Internet down
Quote:
Originally Posted by SnoopZ
Working here now.
Is it possible to get virgin email bills sent to an alternative email as that's the only reason I need my ntlworld as everything got migrated donkeys years ago?
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You can set up auto forwarding to another email address
Go to the cog wheel, click email on the left then the auto forward tab in the middle, enable it then just type in your new email address and hit apply.
As a back-up you can tick keep a copy of the message this will keep it in your VM email inbox when it forwards
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20-06-2023, 12:04
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#42
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cf.member
Join Date: May 2019
Posts: 65
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Re: Internet down
I can log into virgin media using a browser and I changed my email password as suggested by VM, but email in not accessible via the browser or MS-outlook. Outlook just keeps asking for the password.
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20-06-2023, 13:11
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#43
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cf.member
Join Date: May 2005
Services: Samsung 49" 4K, Samsung 42" Plasma TV 720p, 2 x V6 boxes, 1 tivo box
Posts: 35
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Re: Internet down
No emails since 21:41 last night. Internet and tv working ok.
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20-06-2023, 13:14
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#44
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cf.geek
Join Date: Nov 2008
Location: Birmingham
Services: Almost the lot
Posts: 755
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Re: Internet down
So my internet problem was they had sent me a new modem which when unboxed was broken. They then deactivated my old superhub and activated the broken hub leaving me in no man’s land. I now have to wait 3-5 days without Internet for a replacement modem. The motto of the story is please don’t activate new equipment without my thumbs up as it’s cause no end of problems.
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20-06-2023, 15:10
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#45
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CF Resident Dog
Join Date: Mar 2005
Posts: 14,938
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Re: Internet down
Quote:
Originally Posted by Gavin-D
You can set up auto forwarding to another email address
Go to the cog wheel, click email on the left then the auto forward tab in the middle, enable it then just type in your new email address and hit apply.
As a back-up you can tick keep a copy of the message this will keep it in your VM email inbox when it forwards
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Thank You very helpful, I've set it up but doesn't seem to forward yet unless it's just slow.
Might be Gmail blocking the forward, not got time to figure away around that.
---------- Post added at 15:10 ---------- Previous post was at 15:07 ----------
[/COLOR]
Quote:
Originally Posted by cupcakes aka dd
So my internet problem was they had sent me a new modem which when unboxed was broken. They then deactivated my old superhub and activated the broken hub leaving me in no man’s land. I now have to wait 3-5 days without Internet for a replacement modem. The motto of the story is please don’t activate new equipment without my thumbs up as it’s cause no end of problems.
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When they sent me my Hub5 it auto activated when plugging it in, I'm surprised they won't reactivate your old modem.
Last edited by SnoopZ; 20-06-2023 at 15:26.
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