General : Internet down

[SnoopZ]

Working here now.

Is it possible to get virgin email bills sent to an alternative email as that's the only reason I need my ntlworld as everything got migrated donkeys years ago?

[cupcakes aka dd]

Blue double arrow on superhub 2 is blinking slowly

[SnoopZ]

Originally Posted by cupcakes aka dd

Blue double arrow on superhub 2 is blinking slowly

You really should get that super old hub upgraded.

[cupcakes aka dd]

It’s just in modem mode.

[SnoopZ]

Originally Posted by cupcakes aka dd

It’s just in modem mode.

Newer modems have far more downstream channels and if it's a free upgrade I'd take it.

[cupcakes aka dd]

I have just boosted my speed due to O2 and they have sent me a new on but it’s broken on arrival rattling inside. I need to call them to send a replacement

[Taf]

Email for a short time last evening, but it's off again this morning.

[cupcakes aka dd]

Still no internet

[Mr K]

Originally Posted by SnoopZ

You really should get that super old hub upgraded.

Sticking with my SH2ac, it delivers more than the the advertised speed, and they can't force VOIP onto you whilst you've got one. Not that I've ever been offered an 'upgrade'.
...

[heero_yuy]

My @virgin.net addy is now responding and I had a load of duplicated emails plus an apology email from virgin for the problems that they are still fixing.

[Gavin-D]

Originally Posted by SnoopZ

Working here now.

Is it possible to get virgin email bills sent to an alternative email as that's the only reason I need my ntlworld as everything got migrated donkeys years ago?

You can set up auto forwarding to another email address

Go to the cog wheel, click email on the left then the auto forward tab in the middle, enable it then just type in your new email address and hit apply.

As a back-up you can tick keep a copy of the message this will keep it in your VM email inbox when it forwards

[livelysprite]

I can log into virgin media using a browser and I changed my email password as suggested by VM, but email in not accessible via the browser or MS-outlook. Outlook just keeps asking for the password.

[toby]

No emails since 21:41 last night. Internet and tv working ok.

[cupcakes aka dd]

So my internet problem was they had sent me a new modem which when unboxed was broken. They then deactivated my old superhub and activated the broken hub leaving me in no man’s land. I now have to wait 3-5 days without Internet for a replacement modem. The motto of the story is please don’t activate new equipment without my thumbs up as it’s cause no end of problems.

[SnoopZ]

Originally Posted by Gavin-D

You can set up auto forwarding to another email address

Go to the cog wheel, click email on the left then the auto forward tab in the middle, enable it then just type in your new email address and hit apply.

As a back-up you can tick keep a copy of the message this will keep it in your VM email inbox when it forwards

Thank You very helpful, I've set it up but doesn't seem to forward yet unless it's just slow.

Might be Gmail blocking the forward, not got time to figure away around that.

---------- Post added at 15:10 ---------- Previous post was at 15:07 ----------

[/COLOR]

Originally Posted by cupcakes aka dd

So my internet problem was they had sent me a new modem which when unboxed was broken. They then deactivated my old superhub and activated the broken hub leaving me in no man’s land. I now have to wait 3-5 days without Internet for a replacement modem. The motto of the story is please don’t activate new equipment without my thumbs up as it’s cause no end of problems.

When they sent me my Hub5 it auto activated when plugging it in, I'm surprised they won't reactivate your old modem.