17-10-2022, 19:58
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#16
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An Awesome Dude
Join Date: Mar 2009
Posts: 4,908
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Quote:
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Originally Posted by RichardCoulter
I am and i'm dreading this. I believe that vulnerable customers are given a back up battery in case of power cuts, but what's the use of this if it's the broadband that's down?
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Everytime the power goes out we lose our phone... Yes we have a battery but the company does not keep the amps active so it doesnt work........ (I think 1 time I remember they did activate the amps about 20 mins after power dropped)
It really does suck,not a good phone system at all!!!
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30-10-2022, 13:58
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#17
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Mum 30/09/20 Dad 08/08/24
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, A secret Moonbase (shh don't tell anybody)
Age: 56
Services: 2 x TiVo 360s, SH5. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 17,257
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Re: VOIP
Am I right in thinking that the VOIP sound is poor quality?
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I'm a Trustee & Secretary for a local charity
STAY AT HOME: I found out that mum will never walk again as the coronavirus attacked her nervous system. She died on September 30th.
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30-10-2022, 19:21
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#18
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cf.mega poster
Join Date: Nov 2003
Location: Oxford (area 31)
Services: 1.2Gb/100Mb, VMTV (UHD), Freesat HD, Freeview HD, SkyQ (UHD), EEtv (UHD), DAB+
Posts: 2,022
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Re: VOIP
I didn't notice a drop when I changed over
Quote:
Originally Posted by Hom3r
Am I right in thinking that the VOIP sound is poor quality?
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30-10-2022, 23:54
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#19
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Dr Pepper Addict
Cable Forum Team
Join Date: Oct 2003
Location: Nottingham
Age: 62
Services: IDNet FTTP (1000M), Sky Q TV, Sky Mobile, Flextel SIP
Posts: 30,013
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Re: VOIP
I would expect them to be better, not worse, the frequency spread of standard phone calls is very narrow (300 Hz to 3.4 kHz) thats why the always sound like they do.
I would hope VOIP does better. I certainly notice that calls using the internet on other systems (like skype, teams etc) sound far better than standard phone calls.
__________________
 Baby, I was born this way.
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31-10-2022, 18:06
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#20
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cf.mega poster
Join Date: Mar 2012
Posts: 4,108
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Re: VOIP
I think it's fine, no sound loss or any interference.
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31-10-2022, 18:44
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#21
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Virgin Media Staff
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: VOIP
Quote:
Originally Posted by Paul
I would hope VOIP does better.
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As far as I understand it the Hub based lines currently aim to replicate the analogue service as much as possible to ensure compatibility with existing analogue line handsets.
Some other solutions deployed by BT / Openreach need new devices that are IP to the handset and offer 'HD' call quality due to that, but as far as I can see only work with the ISP specific Hub.
Personal view is that once all (or most) customers are moved to the Hub based lines, then Virgin Media will look at how and whether it's worth doing the same.
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31-10-2022, 19:44
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#22
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 75
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,193
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Re: VOIP
Quote:
Originally Posted by BenMcr
You'll be required to at some point to make a choice. If you keep the SH2 then your line will be disconnected and your bundle adjusted to be for your remaining services
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Does that mean a reduction of the bill, from memory phone line is £19 per month . Never use it so a welcome saving . 
__________________
No point in being pessimistic. You know it won`t work.
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03-11-2022, 00:32
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#23
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An Awesome Dude
Join Date: Mar 2009
Posts: 4,908
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Quote:
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Originally Posted by Hom3r
Am I right in thinking that the VOIP sound is poor quality?
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Yes in my opinion... I was recently at a friends house who is on a DMS 100 switch (Same one I was on in the 90s) and the quality is absolutely goregous compared to this cable system trash!!
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14-11-2022, 04:54
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#24
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cf.addict
Join Date: Jan 2007
Location: Perth,UK
Services: TIVO 500GB-V+ HD,
TV Size XL +SKYSPORTS/MOVIES
VIVID
Phone Size M
Posts: 171
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Re: VOIP
Due to the supposed change to the Telephone line, My hub is in a back bedroom and i have two telephone sockets in the property(Living room and kitchen), ideally i would like to keep the router where it is so i am looking into upgrading the handset to a phone which has a base station to connect to the router, then two handsets can be placed into both rooms.
Any recommendations?
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18-11-2022, 23:06
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#25
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RIp Sweetness
Join Date: Jul 2009
Posts: 2,393
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Re: VOIP
Quote:
Originally Posted by MacmillaN
Due to the supposed change to the Telephone line, My hub is in a back bedroom and i have two telephone sockets in the property(Living room and kitchen), ideally i would like to keep the router where it is so i am looking into upgrading the handset to a phone which has a base station to connect to the router, then two handsets can be placed into both rooms.
Any recommendations?
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I have the set up you are looking at. I have four Panasonic hand sets with a base station spread through out the house and not any problems.
Last edited by alwaysabear; 18-11-2022 at 23:09.
Reason: edit
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19-11-2022, 18:21
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#26
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 75
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,193
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Re: VOIP
Quote:
Originally Posted by alwaysabear
I have the set up you are looking at. I have four Panasonic hand sets with a base station spread through out the house and not any problems.
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So do I kitchen bedroom and study , wonder why as it is only ever cold calling . Never use them to make a call  and they are Panasonic phones !
__________________
No point in being pessimistic. You know it won`t work.
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02-01-2023, 16:31
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#27
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cf.addict
Join Date: Nov 2003
Location: Wigan
Age: 64
Posts: 486
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Re: VOIP
What happens to customers who only have virgin TV and landline? Are they going to be forced to have internet access or no landline? What if they are vulnerable customers who dont have internet? Will they just be cut off from a landline?
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02-01-2023, 17:45
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#28
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cf.mega poster
Join Date: Jun 2003
Posts: 9,018
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Re: VOIP
Quote:
Originally Posted by pythagoras
What happens to customers who only have virgin TV and landline? Are they going to be forced to have internet access or no landline? What if they are vulnerable customers who dont have internet? Will they just be cut off from a landline?
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They get a hub that doesn't have internet access enabled.
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04-01-2023, 22:15
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#29
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cf.addict
Join Date: Nov 2003
Location: Wigan
Age: 64
Posts: 486
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Re: VOIP
Thanks Spider
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09-01-2023, 15:34
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#30
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cf.mega poster
Join Date: Nov 2006
Location: West Herts
Services: Maxit + Movies/Sports HD (V6x2), BB350, Anytime Chatter. Freeview/Freesat HD, ASDA/Tesco PAYG
Posts: 1,944
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Re: VOIP
Quote:
Originally Posted by Itshim
Does that mean a reduction of the bill, from memory phone line is £19 per month . Never use it so a welcome saving . |
ATM the majority of 21CV connections still go back to the existing switched headend exchanges, so all that is replaced is the copper pair between your house & the nearest optical node. When the exchanges are shut down & full VoIP is enabled, then perhaps you will find the line rental gets absorbed into your Broadband charge.
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