Completely hacked off :( - Page 2

Richard M · 17-12-2004, 00:24

I've let him know already but I really can't say if he can help or not.

danielf · 17-12-2004, 00:26

How about calling BT and getting a second line installed (ASAP). It will cost you a bit, but could minimise the downtime?

ian@huth · 17-12-2004, 00:29

Could you get a second line put in and have ADSL on that any quicker?

Have you tried the high ups in Wanadoo and told them that they will lose a customer if the problem isn't sorted?

Have you tried to contact BT to see if they can do anything?

Have you got a friend with a fast connection thats willing to have a lodger for a couple of weeks?

Bifta · 17-12-2004, 00:31

Quote:

Originally Posted by danielf

How about calling BT and getting a second line installed (ASAP). It will cost you a bit, but could minimise the downtime?

It's coming up to christmas, the chances of getting an engineer within the next week are slim, it'd cost me ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£75 to have a line installed, then another 7-14 day's to get ADSL

Bifta · 17-12-2004, 00:34

Quote:

Originally Posted by ianathuth

Could you get a second line put in and have ADSL on that any quicker?

See above

Quote:

Have you tried the high ups in Wanadoo and told them that they will lose a customer if the problem isn't sorted?

Only contactable by letter, which has already been sent, but I don't expect a response.

Quote:

Have you tried to contact BT to see if they can do anything?

Not yet, didn't find out until Wanadoo emailed me the account cancellation notice this evening.

Quote:

Have you got a friend with a fast connection thats willing to have a lodger for a couple of weeks?

Yes, but it's not going to happen, I'm not lodging at someone's house coming up to christmas, in fact, I have my own house and I'm not lodging at anyone's unless her indoors chucks me out.

Bifta · 17-12-2004, 00:35

Quote:

Originally Posted by Richard M

I've let him know already but I really can't say if he can help or not.

Thanks

danielf · 17-12-2004, 00:40

Quote:

Originally Posted by Bifta

It's coming up to christmas, the chances of getting an engineer within the next week are slim, it'd cost me ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£75 to have a line installed, then another 7-14 day's to get ADSL

I know, but you can always try. As you're suggesting you may loose you job, ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£75 sounds like a small amount to pay for this not happening. If BT can get an engineer out promptly, you might be back up early Jan.

Bifta · 17-12-2004, 00:49

Quote:

Originally Posted by danielf

I know, but you can always try. As you're suggesting you may loose you job, ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£75 sounds like a small amount to pay for this not happening. If BT can get an engineer out promptly, you might be back up early Jan.

I'll be back up round about early january anyway, but I need access from the end of the week up until that point.

bopdude · 17-12-2004, 00:53

Quote:

Originally Posted by Bifta

I'll be back up round about early january anyway, but I need access from the end of the week up until that point.

Drastic times call for drastic measures mate, so what are the alternatives / choices ??

what about an internet cafe local to you ? could they help out ?

Sorry if were not helping

Strzelecki · 17-12-2004, 01:05

I have contacts within BT wholesale, I'll put a post up on the BT broadband campiagners message board and hopefully they haven't stopped for christmas already!

Millay · 17-12-2004, 01:47

no open wirless access points in your neighbours house then....

Russ · 17-12-2004, 01:50

Bifta, PM me your phone number and I'll have a look. I can't promise anything but I'm in work on saturday and I'll potch about and let you know what I can come up with.

Bifta · 17-12-2004, 08:22

Quote:

Originally Posted by Russ D

Bifta, PM me your phone number and I'll have a look. I can't promise anything but I'm in work on saturday and I'll potch about and let you know what I can come up with.

Thanks

Florence · 17-12-2004, 19:05

Quote:

Originally Posted by Bifta

That's just it, they can't "take me on" until the line has been ceased and reprovided, and that's not until the 30th of December.

I have been told by another ADSL MD that cease takes 7 days so if it is to cease on the 30th Dec then it hasn't been sent yet. Also he has managed to get a cease for someone stopped with his supplier on the last day before. You can stop a cease order a couple of days after it has been ordered with BT but it should be stoppable on the 24th if to cease on 30th. Tell them to stop it and give you the mac so you can migrate.

Strzelecki · 03-01-2005, 21:25

Sorry to bring this up again but any idea what the outcome was? I did post on the BT forum but they replied rather late and couldn't do much!