31-03-2020, 12:16
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#1
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cf.member
Join Date: Mar 2020
Posts: 4
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No TV no broadband
TV and broadband not working, unable to contact VM, or book engineer online, so now what
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31-03-2020, 12:37
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#2
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 68
Services: Premiere Collection
Posts: 43,806
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Re: No TV no broadband
New house or old house, and where is it?
Check your service status using this page
https://my.virginmedia.com/faults/service-status
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01-04-2020, 22:11
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#3
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 75
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,193
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Re: No TV no broadband
How do you do that if BB is down. Had this message today check your BB go to web site really!
__________________
No point in being pessimistic. You know it won`t work.
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01-04-2020, 22:19
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#4
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ofc.founder_member
Join Date: Mar 2005
Location: Camberley
Services: VIP 60
Posts: 894
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Re: No TV no broadband
Quote:
Originally Posted by Rks2020
TV and broadband not working, unable to contact VM, or book engineer online, so now what
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Phone ???
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01-04-2020, 22:42
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#5
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 68
Services: Premiere Collection
Posts: 43,806
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Re: No TV no broadband
Quote:
Originally Posted by gba93
Phone ???
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Beat me to it...
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02-04-2020, 00:03
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#6
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Be a Volunteer.
Join Date: Jan 2007
Posts: 2,583
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Re: No TV no broadband
Quote:
Originally Posted by Itshim
How do you do that if BB is down. Had this message today check your BB go to web site really!
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The same way you post a question on an internet forum to ask it.
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02-04-2020, 12:07
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#7
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Loving VM at the moment!
Join Date: Jan 2007
Location: GOSPORT
Services: VIP 350mb
Posts: 372
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Re: No TV no broadband
Quote:
Originally Posted by cheekyangus
The same way you post a question on an internet forum to ask it.
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If you die in an lift, be sure to push the Up button.
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02-04-2020, 12:51
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#8
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 75
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,193
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Re: No TV no broadband
Quote:
Originally Posted by cheekyangus
The same way you post a question on an internet forum to ask it.
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Internet DOWN phone recorded message go to web site to report it.Clearly back again now
__________________
No point in being pessimistic. You know it won`t work.
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02-04-2020, 16:02
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#9
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cf.mega poster
Join Date: Jan 2008
Posts: 10,778
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Re: No TV no broadband
Not neccessary, they could have been using someone else's internet or a smart mobile device.
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02-04-2020, 17:17
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#10
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EU citizen proud of it!
Join Date: Mar 2004
Location: Belfast
Services: TV 360 Maxit TV, Gig1 bb & a landline.....
Posts: 1,299
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Re: No TV no broadband
Quote:
Originally Posted by RichardCoulter
Not neccessary, they could have been using someone else's internet or a smart mobile device.
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They could still log in on that device to check status!
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advertise here...........
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02-04-2020, 19:59
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#11
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Do I care what you think
Join Date: Jul 2006
Location: Cardiff South Wales
Age: 75
Services: V6 ,Virgin L. Phone Broadband.sky go Netflix
Posts: 5,193
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Re: No TV no broadband
Quote:
Originally Posted by 1701-e
They could still log in on that device to check status!
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With social distancing can't really ask a neighbor to check . Just saying how stupid it is to phone go though all fuss of press this and that to get message that BB it's not working ! THEN to be told to report on web site. How did they come up with that! 
__________________
No point in being pessimistic. You know it won`t work.
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02-04-2020, 20:56
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#12
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laeva recumbens anguis
Cable Forum Team
Join Date: Jun 2006
Age: 68
Services: Premiere Collection
Posts: 43,806
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Re: No TV no broadband
Quote:
Originally Posted by Itshim
With social distancing can't really ask a neighbor to check . Just saying how stupid it is to phone go though all fuss of press this and that to get message that BB it's not working ! THEN to be told to report on web site. How did they come up with that! |
a) If he uses his own smartphone, he won't have to ask a neighbour
b) where, in this thread, does it say he did what you have just said? All he said was
Quote:
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unable to contact VM, or book engineer online
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__________________
Thank you for calling the Abyss.
If you have called to scream, please press 1 to be transferred to the Void, or press 2 to begin your stare.
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02-04-2020, 23:32
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#13
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cf.mega poster
Join Date: Jan 2008
Posts: 10,778
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Re: No TV no broadband
Quote:
Originally Posted by Itshim
With social distancing can't really ask a neighbor to check . Just saying how stupid it is to phone go though all fuss of press this and that to get message that BB it's not working ! THEN to be told to report on web site. How did they come up with that! |
What i'd do in this situation is to phone and ask a neighbour (with wifi that I could receive) to either let me have their password (either a temporary one or they could change the existing one after i'd finished if they had any concerns) or to temporarily take it off until i'd finished.
A friend is lucky in that he lives near to a factory that has an open wifi connection.
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03-04-2020, 10:49
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#14
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EU citizen proud of it!
Join Date: Mar 2004
Location: Belfast
Services: TV 360 Maxit TV, Gig1 bb & a landline.....
Posts: 1,299
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Re: No TV no broadband
Quote:
Originally Posted by Itshim
With social distancing can't really ask a neighbor to check . Just saying how stupid it is to phone go though all fuss of press this and that to get message that BB it's not working ! THEN to be told to report on web site. How did they come up with that! |
You're making stuff up now!
__________________
advertise here...........
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03-04-2020, 17:36
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#15
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cf.mega poster
Join Date: Mar 2012
Posts: 4,108
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Re: No TV no broadband
Quote:
Originally Posted by RichardCoulter
What i'd do in this situation is to phone and ask a neighbour (with wifi that I could receive) to either let me have their password (either a temporary one or they could change the existing one after i'd finished if they had any concerns) or to temporarily take it off until i'd finished.
A friend is lucky in that he lives near to a factory that has an open wifi connection.
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Crack open a few cold ones and relax........ 
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